Community Manager - Ingenia Lifestyle Darlingview Toowoomba

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.

We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

We’re on the lookout for a Community Manager to join our team at our Ingenia Lifestyle Darlingviewsite, located in Highfields.

Reporting to the Area Manager, you’ll help lead day‑to‑day community operations, building a strong sense of connection and belonging for residents. You’ll deliver exceptional experiences through customer‑focused service and operational excellence.

Ingenia Lifestyle Darlingviewoffers a welcoming community, modern amenities, and a relaxed lifestyle in Highfields, just north of Toowoomba, close to local shops, services, and everyday conveniences.

Why You’ll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

- Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
- Employee referral, employee of the month, and employee of the year rewards

In this Role, You’ll

- Deliver an outstanding resident experience, measured through satisfaction surveys and Net Promoter Score (NPS)
- Oversee day‑to‑day community operations, including presentation standards, occupancy, tenancy and resident engagement
- Lead financial performance through budgeting,



planning and management of P&L; outcomes
- Foster a strong sense of community by delivering lifestyle, wellbeing and connection programs
- Lead, motivate and support team members and contractors to consistently deliver high‑quality outcomes

You’re Likely a Match If You

- Bring experience managing resident or customer relationships in property, hospitality, aged care or community settings
- Are confident leading day‑to‑day operations while balancing competing priorities
- Have experience managing budgets, P&L; performance or commercial outcomes
- Handle challenging or emotionally charged situations with empathy, professionalism and clear boundaries
- Are a visible, hands‑on leader who enjoys being the go‑to person for residents, teams and stakeholders

You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Let’s Create Amazing Experiences Together

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.

Customer Obsessed

Know your customer and their needs

Whether it be residents, guests or customers; listen,



understand, anticipate and respond in a timely manner – don’t leave people waiting on a response. Remove barriers and keep service flowing.

Be visible and engaged, show up with intent

Show up consistently, participate, and make your contribution visible. Help others succeed and be known for what you stand for. Practice self‑awareness.

Communicate with clarity, share context, bigger picture and the 'why'

Give the background, purpose and expected impact when you delegate, ask for help, or hand over work – not just the task itself. Explain the ‘why’ behind decisions and priorities.

Make it Count

Own the basics, be reliable and accountable

Do the fundamentals well (timesheets, approvals, invoices, follow‑ups). Respond in a timely way so teams don’t stall, and customers aren’t impacted. For leaders, be the filter – remove blockers and help your team focus on what matters most.

Make thoughtful, courageous decisions

Make well‑considered calls and own them. When a tough decision is needed, act with courage while considering impact. Show empathy and respect.

Deliver with quality, take pride in outcomes

Aim for completeness, accuracy and excellence in your work. Review your work before passing it on and fix issues early. Consider other teams in your decision making – don’t act in a silo or cause downstream issues for others.

We Before Me

Be approachable, create a sense of belonging, listen with curiosity

Be a good human – say hello, create a secure space for questions, ideas and honest conversations. Listen with curiosity and assume positive intent.

Connect reg

📌 Community Manager (Toowoomba Regional)
🏢 Ingenia Communities
📍 Toowoomba Regional