Hail Operations Coordinator – National Travelling Role

Wizard Hail Repair Network is seeking a motivated, organised and adaptable individual to join our team as a Hail Operations Coordinator.

This is a unique opportunity for someone who enjoys travelling, working in different environments and being part of a fast-paced team.

Based at our Gold Coast Head Office, this position involves travelling throughout Australia in response to major hail events. When a storm occurs, you will deploy with our operations team to assist in establishing and managing temporary hail assessment and repair facilities.

Travel assignments can last several weeks to multiple months, depending on the size and location of the hail event. During quieter periods and outside the hail season, you will work from our Gold Coast Head Office, assisting with daily business operations.

About the Role

Wizard Hail Repair Network is seeking a motivated, organised and adaptable individual to join our team as a Hail Operations Coordinator.

This is a unique opportunity for someone who enjoys travelling, working in different environments and being part of a fast-paced team.

Based at our Gold Coast Head Office, this position involves travelling throughout Australia in response to major hail events. When a storm occurs, you will deploy with our operations team to assist in establishing and managing temporary hail assessment and repair facilities.

Travel assignments can last several weeks to multiple months, depending on the size and location of the hail event. During quieter periods and outside the hail season, you will work from our Gold Coast Head Office, assisting with daily business operations.

Key Responsibilities

- Coordinating vehicle bookings, intake and assessments.
- Assisting with daily workflow, scheduling and repair operations.
- Communicating with customers regarding repairs and timelines.
- Maintaining accurate job records,



vehicle documentation and administration.
- Liaising with technicians, assessors, insurers and management.
- Assisting with the setup and pack-down of temporary repair facilities.
- Supporting the day-to-day management of busy hail repair operations.
- Providing general administration and customer service support.

About You

We're looking for someone who is reliable, enthusiastic and willing to get involved in all aspects of our operations.

The ideal candidate will have:

- Strong communication and customer service skills.
- Good organisational and time-management abilities.
- Basic computer and administration skills.
- The ability to work independently and within a team.
- A positive attitude and willingness to learn.
- The ability to adapt to changing environments and workloads.
- Flexibility to travel at short notice and work away for extended periods.

Experience in automotive or insurance is advantageous but not essential. Full training and support will be provided.

Travel Requirements – Please Read

The most important requirement for this position is a genuine willingness to travel.

Our operations follow hail events across Australia, meaning you must be comfortable relocating temporarily for weeks or months at a time, sometimes with limited notice.

When not deployed to a hail event, you will be required to work from our Gold Coast Head Office.

Why Join Wizard?

- Opportunity to travel and work across Australia.
- Be part of an established national hail repair network.
- Work in a varied and rapid-paced environment.
- Gain experience across automotive, insurance and operational management.
- Join a supportive team with opportunities to develop your skills.

What We Offer

- Competitive Base Salary paired with a highly rewarding bonus structure
- Full Travel Support: All flights, regional travel, and living accommodations fully covered during active mobile deployments.
- Tools of the Trade: laptop and smartphone provided.

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📌 Hail Operations Coordinator – National Travelling Role (City of Gold Coast)
🏢 Wizard Automotive Systems
📍 City of Gold Coast