APS6 - Policy Officer and Data Analyst (Multiple Positions), Communications Services and Systems Division, Affinity Measures, Disability

Australian Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts – Sydney NSW

The Communications Services and Systems Division is the Australian Government’s lead policy adviser on communications services and systems. We help create an environment where all Australians can access high-quality communications services and benefit from digital technologies and connectivity.

Our work includes telecommunications and radiocommunications policy, universal telecommunications service obligations, the universal outdoor mobile obligation, oversight of NBN Co and Australia Post, and policy relating to 5G and 6G mobile, satellite broadband and direct-to-device technology. We also manage legislative and regulatory frameworks for spectrum, telecommunications deployment and resilience, competition and digital inclusion.

We are recruiting multiple APS 6 Policy Officers and Data Analysts. Roles may also be filled across the Communication, Media and Sport Group in areas including program management, project management, stakeholder engagement and evaluation. A merit pool will be established for future vacancies.

The work is diverse, high-profile and often fast-moving. You may contribute to ministerial briefings, major policy announcements, legislation, Cabinet and new policy proposal processes, and engagement with telecommunications providers, regulators, central agencies, and consumer and community organisations. Some roles will support Australia’s preparations for the International Telecommunication Union World Radiocommunication Conference 2027 in Shanghai.

The division offers an inclusive,



approachable and flexible workplace where people share expertise, support one another and recognise high-quality work.

The opportunity we have available

The Communications Services and Systems Division is the Australian Government’s lead policy adviser on communications services and systems. We help create an environment where all Australians can access high-quality communications services and benefit from digital technologies and connectivity.

Our work includes telecommunications and radiocommunications policy, universal telecommunications service obligations, the universal outdoor mobile obligation, oversight of NBN Co and Australia Post, and policy relating to 5G and 6G mobile, satellite broadband and direct-to-device technology. We also manage legislative and regulatory frameworks for spectrum, telecommunications deployment and resilience, competition and digital inclusion.

We are recruiting multiple APS 6 Policy Officers and Data Analysts. Roles may also be filled across the Communication, Media and Sport Group in areas including program management, project management, stakeholder engagement and evaluation. A merit pool will be established for future vacancies.

The work is diverse, high-profile and often fast-moving. You may contribute to ministerial briefings, major policy announcements, legislation, Cabinet and recent policy proposal processes,



and engagement with telecommunications providers, regulators, central agencies, and consumer and community organisations. Some roles will support Australia’s preparations for the International Telecommunication Union World Radiocommunication Conference 2027 in Shanghai.

The division offers an inclusive, approachable and flexible workplace where people share expertise, support one another and recognise high-quality work.

The key duties of the position include:

What you will do

Working under limited direction, you will undertake complex policy or analytical work, exercise initiative and sound judgement, and provide detailed advice within your area of responsibility. Depending on the position, you will:

- research and analyse complex communications policy, strategic, governance and operational issues, assess evidence and stakeholder views, and develop practical options and recommendations that address benefits, costs, risks and implementation considerations
- coordinate policy proposals, discussion papers, implementation plans, strategic and governance activities, consultation and clearance processes, and work across teams to resolve issues and recommend improvements
- work with policy teams to define analytical questions, identify suitable data sources, and collect, clean, validate and combine data relating to communications service availability, access, usage and other policy issues
- assess analytical approaches, identify trends, service gaps and emerging issues, test assumptions, document methods and limitations, and interpret findings to inform policy and decision-making
- develop reports, dashboards and visualisations, explain findings and uncertainty to non-technical

📌 Policy Officer and Data Analyst (Multiple Positions), Communications Services and Systems Division, Affirmative Measures, Disability (Sydney)
🏢 Australian Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts
📍 Sydney