14 Nov
|
Marsh Agency
|
Brisbane
14 Nov
Marsh Agency
Brisbane
We are seeking a talented individual to join our Mercer Super team at Mercer. This role will be based in Brisbane. This is a hybrid role that has a requirement of working at least three days a week in the office or at a client site.
We Will Count On You To
- Manage and grow a portfolio of corporate super clients, with a focus on retention, account development and member growth
- Build effective relationships with employers to support client satisfaction and long-term partnership outcomes
- Develop and deliver account plans aligned to client needs and business objectives, including funds under management, member growth and net operating income
- Lead client servicing activity, including issue resolution, ongoing communication, and support through onboarding and transition periods
- Keep clients informed of relevant industry, regulatory and Mercer updates that may affect their superannuation arrangements
- Maintain accurate CRM records and contribute to team performance, collaboration and continuous improvement
What You Need To Have
- RG146 compliance
- Demonstrated experience in a senior client-facing role within financial services or professional services, including managing senior stakeholder relationships
- Experience in superannuation,
including knowledge of industry trends, market developments and relevant legislative and regulatory frameworks
- Proven ability to develop account plans, support business growth and retention outcomes, and manage client issues effectively
What Makes You Stand Out
- Strong business acumen
- Undergraduate qualification, with postgraduate or professional qualifications viewed favourably
- Financial services experience in a high performance and/or growth environment
Why Join Our Team
- We help you be your best through professional development opportunities, compelling work and supportive leader
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.
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📌 Client Executive (Brisbane)
🏢 Marsh Agency
📍 Brisbane