Be Part of Something Bigger at Ingenia

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.

We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

Your Next Opportunity

We’re on the lookout for a Community Manager to join our team at our Ingenia Lifestyle Darlingview site, located in Highfields.

Reporting to the Area Manager, you’ll help lead day to day community operations, building a strong sense of connection and belonging for residents. You’ll deliver exceptional experiences through customer focused service and operational excellence.

Ingenia Lifestyle Darlingview offers a welcoming community, modern amenities, and a relaxed lifestyle in Highfields, just north of Toowoomba, close to local shops, services, and everyday conveniences.

Why You’ll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

- Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
- Employee referral, employee of the month, and employee of the year rewards
- Retailer discounts

In this Role, You’ll

- Deliver an outstanding resident experience, measured through satisfaction surveys and Net Promoter Score (NPS)
- Oversee day to day community operations, including presentation standards, occupancy, tenancy and resident engagement
- Lead financial performance through budgeting,



planning and management of P&L; outcomes
- Foster a strong sense of community by delivering lifestyle, wellbeing and connection programs
- Lead, motivate and support team members and contractors to consistently deliver high quality outcomes

You’re Likely a Match If You

- Bring experience managing resident or customer relationships in property, hospitality, aged care or community settings
- Are confident leading day to day operations while balancing competing priorities
- Have experience managing budgets, P&L; performance or commercial outcomes
- Handle challenging or emotionally charged situations with empathy, professionalism and clear boundaries
- Are a visible, hands on leader who enjoys being the go to person for residents, teams and stakeholders

You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

Let’s Create Amazing Experiences Together

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.

Check out what life at Ingenia looks like on our LinkedIn page.

Community Manager – Lifestyle

Reports to Area Manager Employment type Permanent

Direct reports Various, including Grounds and Maintenance, Front Office Receptionist

Location Queensland, NSW or Victoria





Portfolio/Department Lifestyle, Residential

Career level Team leader

Why this position exists: role purpose

The purpose of this role is to lead the day-to-day operations of a Lifestyle Community, ensuring alignment with Ingenia’s core values and HOME principles. A key focus of the role is to cultivate a strong sense of belonging and connection within the Community. This role is deeply customer focused, delivering collaborative support services to residents that enhance their satisfaction and wellbeing. The role also delivers strong financial outcomes through effective community engagement and operational excellence.

For communities under development: this role leads a community during the construction and development of the community.

What you’ll do

Accountabilities

- Deliver a consistently high resident experience, measured through the resident satisfaction survey and Net Promoter Score (NPS)
- Accountable for day-to-day operations, including presentation across the community facilities, occupancy and tenancy management, new resident interviews, welcome program for recent residents, resident relations and support
- Manage the Profit & Loss performance of the community. Lead the budgeting, planning and future capital expenditure needs
- Foster meaningful connections by delivering the Activate program, encouraging social groups, friendships and resident committees, attending resident meetings and handling concerns professionally and promptly. Escalate complex issues and conflicts to the Area Manager, ensuring comprehensive notes are taken and shared as necessary
- Oversee asset presentation, refurbishment and capital work

📌 Community Manager (Toowoomba Regional)
🏢 Ingenia Communities Group
📍 Toowoomba Regional