Application Services Support Analyst (Information Technology)

Melton, Victoria

Day rate $600 +superannuation per day

Start Time: 8.00 am to 5.00 pm

Required Skill Set:

- Collect application logs for troubleshooting /escalate issues to vendors
- Implement operational database scripts as required by the vendor
- Manage application and OS scheduled tasks
- Manage Application incidents and document fix/workaround
- Manage application patching and outages in collaboration with the vendor
- Microsoft Server 2018 R2, 2012 and 2016 Support
- Monitor Authority /City Manager replication
- Monitor Authority /ECM document integration
- Monitor rendering server service and disk utilization
- Monitor SQL database logs (size, events, disk)
- VMWare support and server creation
- Work with Helpdesk in troubleshooting user issues, remote connection issues

1. QUALIFICATIONS & EXPERIENCE

- Degree or diploma within and information technology related field with substantial experience working within a corporate setting and a multidisciplinary information technology team.
- Substantial experience in the implementation, development, maintenance and support of various enterprise applications.
- Minimum 3 years of DBA experience in Microsoft SQL 2012,2014 or later




- Minimum 3 years of experience in Crystal Report 11 or above

2. KEY SELECTION CRITERIA

- Minimum 5 years of experience in the implementation, development, maintenance and support of various enterprise applications.
- IT service management functions such as incident, problem, change, release and configuration management.
- Proficient in enterprise information systems design to ensure the appropriate technological components are integrated to form a solution that meets business requirements.
- Build appropriate and effective working relationships with internal clients and suppliers.
- Proficient in issue analysis and problem resolution to ensure the service desk is provided with adequate assistance in servicing client needs.
- Proficient in SQL, tsql and PowerShell scripting
- Minimum 3 years of DBA experience in Microsoft SQL 2012,2014 or later
- Minimum 3 years of experience in Crystal Report 11 or above
- Site/Farm Administration skills in SharePoint 2013/2016
- Administrator Experience with Civica’s ERP Authority will be advantageous
- Understanding of Firewall rules

#J-18808-Ljbffr

📌 Application Support Analyst (Melbourne)
🏢 Lhr
📍 Melbourne