Restock supplies indirect consumables to food manufacturers and food processing plants across Australia, including PPE, hygiene ware, paper products and packaging. We’re looking for an experienced Key Account Manager to join our Victorian sales team full time, based at our Reservoir office and covering the Victoria East territory.

This is an on-the-road, face-to-face sales role. Your goal is around 80 face-to-face customer appointments per month. A dedicated internal Sales Support team member will help book appointments with your accounts. You’ll also generate your own appointments through cold calling and cold visits. Your role has three parts:

Look after existing customers: protect and grow your established account base

Win new business: prospect, cold call and turn cold appointments into new customers

Grow accounts: expand the range and spend of every customer you manage

Work pattern

On the road most days, visiting customers across Victoria East

In the office one Friday a fortnight at Reservoir, for team meetings, planning and catch-ups

First 2 weeks office-based for induction and product training, working alongside an experienced team member before heading out on the road

Key responsibilities

Spend most days on the road, completing around 80 face-to-face appointments per month, and attend the Reservoir office one Friday a fortnight

Work closely with your dedicated Sales Support team member, who helps book appointments with your accounts

Generate your own pipeline through cold calling, cold visits and booking new-business appointments

Manage and develop strong relationships with your assigned key accounts, keeping satisfaction and retention high





Grow existing accounts through consultative selling, needs analysis and expanding the product range each customer buys

Prepare and deliver account plans, quotes and proposals tailored to each customer’s operation

Organise product sample trials and recommend the right PPE, hygiene ware, paper products and packaging for each site

Negotiate pricing and commercial terms, and ask for the order with confidence

Work with Customer Care and Marketing to make sure customers get seamless service

Record all customer activity accurately in our CRM and track account performance

Give management regular updates on account status, pipeline and revenue forecasts

Represent Restock professionally at customer meetings, industry events and trade shows

What we’re looking for

Based in Melbourne, ideally in or near the eastern suburbs

Enjoys on-the-road, face-to-face selling and is happy to be out in the field most days, with a high volume of appointments

2+ years’ experience in key account management, new business development or a similar B2B field sales role

A proven track record of managing and growing high-value accounts

Confidence with cold calling and cold appointments, and a real ability to open doors to new business

A natural relationship-builder who earns trust on site

A closer:



someone who negotiates well and isn’t afraid to ask for the order

Strong consultative selling skills and good business sense

Experience with sales forecasting, pipeline management and hitting targets

Proficiency in CRM systems and Microsoft Office

Self-motivated, organised and resilient

A current driver’s licence and willingness to travel across the region

Highly regarded: experience selling PPE, hygiene, paper or packaging products, or selling into food manufacturing, distribution or supply chain

What we offer

Fully paid company vehicle, with tolls and fuel covered

Uncapped commission on top of a competitive base salary

Free Friday lunches on your office days

A structured 2-week induction at our Reservoir office, with hands-on product and systems training alongside an experienced team member

An established customer base with strong growth potential

A dedicated Sales Support team member to help book appointments with your accounts

Ongoing training, mentoring and professional development

Be part of a highly energetic team in a fast-growing B2B business

Restock is an equal prospect employer and welcomes applications from people of all backgrounds.

About us

Restock specialises in supplying indirect consumables to food manufacturers and food processing plants Australia-wide. Our range covers:

PPE

Hygiene ware

Packaging

We supply more than 2,600 food manufacturers from distribution hubs in Melbourne and Sydney. We focus on keeping our customers’ production lines running safely, hygienically and without interruption.

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📌 Key Account Manager (Melbourne)
🏢 Restock
📍 Melbourne