Account Manager – HVAC&R;

Lead a Team. Grow Key Accounts. Win New Business.

Career Opportunity – Immediate Start | Sydney

An Opportunity to Make Your Mark

If you are an ambitious, commercially minded individual who enjoys leading people, building strong customer relationships and driving business growth, this could be the opportunity you've been looking for.

Air Control Australia is continuing to grow, and we have an exciting opportunity for an Account Manager to join our Sydney team.

This is a key leadership position within our service department, combining team management, customer relationship management and business development.

You will take ownership of an established portfolio of commercial clients, lead and support a team of HVAC&R; technicians, and play an important role in identifying and securing new business opportunities.

We are looking for someone who doesn't simply want to manage accounts, but someone who wants to grow them, develop new relationships, lead a team and contribute to the ongoing success of the business.

The Role & Your Responsibilities

This is a varied, hands-on management role that requires someone who can balance operational responsibilities with a strong commercial focus.

Your key responsibilities will include:

Team Leadership & Service Delivery

- Lead, manage and support a team of HVAC&R; service technicians.

- Oversee the day-to-day performance of your allocated team, ensuring workloads, scheduling and resources are effectively managed.

- Build a positive, accountable and high-performing team culture.

- Maintain regular communication with technicians, providing direction, support and guidance.





- Monitor job performance, productivity and service delivery standards.

- Work closely with internal operations and administration teams to ensure the smooth delivery of works.

- Identify opportunities to improve efficiency, technician utilisation and customer outcomes.

Existing Client Relationships & Account Management

- Take ownership of an established portfolio of commercial customers.

- Build and nurture strong relationships with facility managers, building managers, strata managers, body corporates and key stakeholders.

- Regularly visit client sites and engage with customers to understand their needs and identify opportunities.

- Ensure customer expectations are being met and relationships continue to strengthen.

- Identify opportunities for additional works, upgrades, projects and service agreements.

- Proactively manage customer concerns and ensure issues are followed through to resolution.

Business Development & New Sales

- Actively identify, pursue and secure new customers and business opportunities.

- Develop and execute strategies to grow revenue and market share.

- Build new relationships through networking, referrals, industry connections and direct engagement.





- Identify opportunities to expand Air Control's presence across commercial and industrial markets.

- Prepare and present quotations, proposals and tenders.

- Manage opportunities from initial enquiry through to negotiation and securing the work.

- Maintain a strong sales pipeline and consistently work towards agreed sales and growth targets.

- Represent Air Control professionally at client meetings, industry events and networking opportunities.

The Candidate We Are Seeking

We are looking for someone with a combination of leadership ability, commercial awareness and a genuine passion for building relationships and growing a business.

Ideally, you will have experience in HVAC&R;, mechanical services, building services or a similar technical industry, with a background in account management, service management, estimating or business development.

However, we are not simply looking for someone based on the number of years they have been in the industry.

We are looking for the right person.

Someone who is ambitious, commercially driven and motivated by achieving results. Someone who enjoys being out meeting clients, identifying opportunities, supporting their team and taking ownership of their responsibilities.

You will ideally bring:

- Experience managing or leading a team, preferably within a technical or trade-based environment.

- A robust understanding of commercial HVAC&R; and building mechanical services.

- Proven experience building and maintaining customer relationships.

- A demonstrated ability to identify sales opportunities and generate new business.

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📌 Account Manager (Sydney)
🏢 Air Control Australia
📍 Sydney