In-office Team Leader

$120,000 + super

Lead a team of Property Managers and be the person they turn to when a tenancy matter needs a second opinion. You’ll coach the team, help work through escalations and provide hands-on portfolio cover when a Property Manager is on annual leave or off sick.

The role carries no permanent portfolio, giving you time to support the team, review complex matters and step into day-to-day property management when cover is needed.

Key responsibilities

- Lead and mentor a small team of Property Managers, helping them prioritise workloads and build confidence in handling complex matters.
- Act as the point of escalation for difficult landlord and tenant enquiries, disputes and sensitive conversations.
- Review sensitive emails, lease documentation and complex tenancy matters, helping Property Managers decide how to respond and what steps to take.
- Support the team with QCAT matters, including reviewing tenancy records, preparing supporting documents and helping Property Managers prepare for hearings.




- Provide temporary portfolio cover during annual leave and sick leave, keeping urgent maintenance, tenancy matters and client communications on track.
- Use PropertyMe (PME) to review tenancy records, monitor follow-up and ensure a explicit handover when the Property Manager returns.

About you

- Experienced in end-to-end residential property management, with the confidence to step into an existing portfolio at short notice.
- Comfortable guiding other Property Managers, whether you’ve held a formal leadership role or already act as the go-to person in your team.
- Sound knowledge of Queensland residential tenancy processes and practical experience preparing or supporting QCAT matters.
- Strong written communication and sound judgement when reviewing lease matters or drafting sensitive correspondence.
- Confident using PropertyMe and able to stay across competing priorities when the team needs extra support.

#J-18808-Ljbffr

📌 Team Leader of PM (Brisbane)
🏢 Huntd Recruit
📍 Brisbane