Description

ABOUT THE ROLE

Stanley College is seeking an experienced Head of Learner Success to lead academic integrity, academic support and intervention, learner success and continuous improvement across our Higher Education and VET portfolios.

This national leadership role is responsible for ensuring students showing emerging academic risk are identified early and supported through timely and proportionate intervention, while building the academic capabilities students need to succeed. The role will also use patterns in academic performance, academic integrity and support demand to identify opportunities to improve student success across the College.

Leading the Learner Success team, you will translate institutional learner success priorities into coordinated, evidence-informed support, intervention and engagement. You will also lead the online learning engagement function embedded within the team, ensuring students studying online or through blended delivery modes receive timely and proactive engagement and support.

The role reports to the Chief Academic Officer and works collaboratively with Schools, Course Progression, Academic Operations, Learning & Teaching Innovation (LTI), and Quality Assurance & Compliance (QA&C;).

KEY RESPONSIBILITIES

Academic Integrity: Case Management & Education

- Use academic and engagement indicators to identify students showing emerging academic risk and initiate timely intervention before issues result in failure or disrupted progression.
- Oversee academic integrity case management, ensuring cases identified through indicators or referral are addressed in a timely, proportionate and educative manner,



while distinguishing this responsibility from formal misconduct investigation or decision-making, which remains with Schools or academic governance.
- Provide targeted support to develop the academic capabilities students need to succeed, including academic writing, study skills, assessment literacy, referencing, digital learning capability and other identified learning needs.
- Lead academic integrity education and developmental intervention, working proactively with Schools to prevent poor academic practice before it becomes a formal integrity concern.

Early Identification, Academic Support & Intervention

- Build students’ understanding of academic integrity and provide educative interventions where poor academic practice, inappropriate source use or emerging integrity concerns indicate a capability gap.
- Identify students at risk of unsuccessful academic outcomes and coordinate timely and appropriate academic support and intervention.
- Work with Schools and Course Progression to ensure students identified as at risk receive appropriate and timely support.
- Ensure academic skills and learning support services are accessible, consistent and responsive to student needs across all campuses and delivery modes.
- Lead the reasonable adjustment process for students requiring adjustments to learning, teaching or assessment, ensuring requests are assessed promptly,



decisions are documented and adjustments are implemented in partnership with Schools.
- Monitor the consistency and effectiveness of reasonable adjustments across campuses and delivery modes, using patterns in adjustment demand to inform inclusive learning and assessment practices.

Student Transition & Academic Readiness

- Use patterns in student performance and support demand to identify systemic barriers to student success and academic readiness.
- Design and oversee transition and academic readiness initiatives for students entering or progressing through their course.
- Work with Academic Operations and Learning & Teaching Innovation (LTI) to improve the transition experience and learning setting.

Online Learning Engagement

- Lead the online learning engagement function embedded within the Academic Learning Support Adviser positions, ensuring students studying online or through blended delivery modes receive timely and proactive engagement and support.
- Establish and monitor engagement triggers, contact protocols and escalation pathways so that disengagement in online learning environments is identified and addressed early.
- Ensure online learning engagement practices are applied consistently across campuses and delivery modes and integrated with the team’s early identification, academic support and transition functions.
- Work with Academic Operations and LTI to ensure online engagement data and insights inform improvements to the online learning environment.

Student Transition & Academic Readiness

- Use patterns in academic performance, integrity cases and support demand to identify systemic barriers to student success and inform improvement

📌 Head Of Learner Success (Adelaide)
🏢 Stanley International College
📍 Adelaide