Citywide Horsley Park is a growing finance brokerage specialising in residential home loans, asset finance and business lending.
We pride ourselves on delivering exceptional customer service, building long-term client relationships and providing tailored lending solutions.
As our business continues to grow, we are seeking a motivated, organised and detail-oriented Loan Processor / Loan Writer to join our team.
About the Role
You will play an important role in supporting our mortgage brokers throughout the loan application process, from initial assessment through to settlement.
Working closely with our brokers, you will help ensure applications are prepared accurately, submitted efficiently and managed in a timely manner.
Key Responsibilities
- Prepare, package and submit loan applications to lenders.
- Collect, review and verify supporting client documentation.
- Assist with preliminary loan assessments and servicing calculations.
- Liaise with lenders, Business Development Managers (BDMs), clients and other relevant parties.
- Monitor loan applications and follow up on outstanding requirements.
- Manage applications from submission through to formal approval and settlement.
- Maintain accurate client records and ensure compliance documentation is completed.
- Provide general administrative and operational support to the broking team.
About You
We are looking for someone who is proactive, reliable and takes pride in delivering high-quality work.
The ideal candidate will have:
- Previous 2 years experience in mortgage broking, loan processing, banking or a similar finance-related role (preferred).
- Strong attention to detail and organisational skills.
- Excellent written and verbal communication skills.
- The ability to manage multiple applications and competing deadlines.
- Confidence working independently and collaboratively within a team.
- A willingness to learn, take initiative and develop professionally.
- Experience using mortgage broking CRM systems and lender portals (advantageous).
What We Offer
- The opportunity to join a growing and supportive finance brokerage.
- A professional and collaborative office environment.
- Ongoing training and professional development.
- Exposure to a broad range of lending products and scenarios.
- Opportunities for career progression as the business continues to expand.
Location: Horsley Park, NSW
Please note: This is an office-based position. Applicants must be available to work on-site.