We're partnering with a globally recognised leader in consumer electronics and home appliances to find a friendly, enthusiastic Customer Service Skilled to join their team in Scoresby.

Known for their innovative products, quality appliances and strong reputation worldwide, this is a fantastic opportunity to join an established international brand that values its people and delivers exceptional customer service.

About the role:

You'll be the friendly voice customers turn to for help, providing support and practical solutions across a range of enquiries.

Your day will involve:

- Managing inbound calls and emails
- Assisting with warranty, product and order enquiries
- Coordinating returns and credit requests
- Resolving customer concerns with confidence and care
- Keeping customers informed and delivering a great experience

About the company:

We're partnering with a globally recognised leader in consumer electronics and home appliances to find a friendly, enthusiastic Customer Service Professional to join their team in Scoresby.

Known for their innovative products, quality appliances and strong reputation worldwide, this is a fantastic opportunity to join an established international brand that values its people and delivers exceptional customer service.

About the role:

You'll be the friendly voice customers turn to for help,



providing support and practical solutions across a range of enquiries.

Your day will involve:

- Managing inbound calls and emails
- Assisting with warranty, product and order enquiries
- Coordinating returns and credit requests
- Resolving customer concerns with confidence and care
- Keeping customers informed and delivering a great experience

Hours:

37.5 hours per week | Monday–Friday rotating roster between 8:30am and 7:00pm, with occasional Saturdays attracting penalty rates.

What We're Looking For

You're a natural communicator who enjoys helping people and thrives in a busy, team-focused environment.

You'll bring:

- Previous customer service or call centre experience
- A positive attitude and a passion for helping others
- Strong communication and problem-solving skills
- Confidence using computer systems and managing multiple tasks

Why You'll Love It:

- Work with a well-established global brand
- Great hourly rate plus super and penalty rates
- Supportive team and ongoing training
- Employee discounts across a range of products
- Free onsite parking
- Long-term opportunity with potential to extend

- $35-$37 per hour + super + penalty rates
- Scoresby location | Free onsite parking
- Immediate start | 12-month contract with strong potential to extend

#J-18808-Ljbffr

📌 Customer Service Officer (Melbourne)
🏢 IAS RECRUITMENT
📍 Melbourne