ESM Governance & Service Excellence Lead (Brisbane)

ESM Governance & Service Excellence Lead (Brisbane)

14 Nov
|
3001 DXC Technology Australia Pty
|
Brisbane

14 Nov

3001 DXC Technology Australia Pty

Brisbane

DXC Technology in Brisbane is seeking an ESM Specialist to support Enterprise Service Management delivery, focusing on customer experience, escalation coordination and service quality improvement. You will work with the ESM Lead, account teams and technical delivery groups to govern ITIL processes, coordinate priorities and drive continual service improvements.

This role requires solid communication, stakeholder engagement and the ability to analyse metrics to identify exposures and improvement

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📌 ESM Governance & Service Excellence Lead (Brisbane)
🏢 3001 DXC Technology Australia Pty
📍 Brisbane

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