Work Initiatives is seeking a Senior Customer Care Specialist / Arbitration Coordinator to oversee and resolve buyer complaints related to IAA Auctioned stock. You will lead escalations, coordinate with internal teams and external bodies, and drive fair resolution processes while maintaining excellent service levels.
The role requires robust communication, mechanical knowledge, and robust data handling to support accounts and records.
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📌 Senior Arbitration & Customer Care Specialist (Automotive) (City of Gold Coast)
🏢 Work Initiatives
📍 City of Gold Coast
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