This state public-sector organisation is undertaking a transformation to modernise how information, correspondence and records are managed, with the aim of improving processes and digital capability across the organisation.

About the role

As Business Systems Analyst Lead, you will lead and support Business Systems Analysts working across multiple releases and work packages in a complex transformation programme. You will maintain and mature business analysis standards, assure the quality and consistency of analysis and design, and keep an end-to-end view of processes, information, systems and dependencies. Working closely with business stakeholders, delivery teams and the programme’s service provider, you will facilitate complex workshops, oversee critical analysis and guide design and decision governance. You will help keep requirements, solution design and delivery outcomes aligned, and personally undertake complex or high-priority analysis when needed.

Key responsibilities

- Lead and support Business Systems Analysts across concurrent initiatives and releases.
- Set practical analysis standards and assure the quality of key requirements and artefacts.
- Guide design governance, traceability and decision-making.
- Facilitate agreement between business stakeholders, delivery teams and suppliers.
- Identify dependencies, analysis gaps and delivery risks, and provide recommendations to project leaders.

Key experience required

You will bring demonstrated experience leading Business Systems Analysts and business analysis activities in a complex transformation with multiple concurrent initiatives. This includes delivering complex business and data analysis across connected processes, systems and stakeholder groups, and working with external vendors or managed service providers responsible for solution design and build.



You will have experience in a scaled agile delivery environment involving multiple teams and workstreams. A strong understanding of design governance, decision management, requirements traceability, and change control is essential. You will also be able to influence senior stakeholders and facilitate agreement on complex business and solution design matters. Experience connecting analysis with solution delivery, testing, business readiness and transition into operations will help you succeed in this role.

Key technical skills required

- Business analysis across interconnected processes, information and systems.
- Requirements elicitation, documentation, prioritisation and traceability.
- Backlog management and analysis coordination across multiple releases and workstreams.
- Quality assurance of business requirements, processes, user stories and supporting artefacts.
- Design governance, decision documentation and change control.
- Dependency, impact and risk analysis, including options and recommendations for project decisions.
- Facilitation of complex workshops and resolution of requirements, process and design issues.
- Familiarity with business analysis tools and methods for process modelling and documenting solution requirements.].

Desirable skills

- Experience with information, correspondence or case management solutions, including OpenText or comparable enterprise content management platforms.
- Knowledge of public-sector information and records management, privacy, administrative decision-making and policy frameworks.
- Experience with complex data migration, information classification and governance of sensitive or protected information.
- Experience developing future-state processes, business capability models or operating models.
- Relevant tertiary qualifications or skilled certifications in business analysis, information technology, data or information governance, such as CBAP or CCBA, or equivalent.

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📌 Business Systems Analyst Lead (Brisbane)
🏢 PATH4 Group
📍 Brisbane