Warranty Administrator | Boettcher Motor Group

Boettcher Motor Group has been a trusted name in the Ipswich automotive industry for decades, representing some of the world's leading automotive brands including Volkswagen, Nissan, Mazda, Kia, BYD and Chery.
With a strong reputation for customer service and a commitment to excellence, we continue to grow while maintaining a supportive and team-focused culture. Our people are at the heart of our success, and we are passionate about providing a workplace where employees feel valued, supported and empowered to develop their careers.

Boettcher Motor Group has been a trusted name in the Ipswich automotive industry for decades, representing some of the world's leading automotive brands including Volkswagen, Nissan, Mazda, Kia, BYD and Chery.
With a strong reputation for customer service and a commitment to excellence, we continue to grow while maintaining a supportive and team-focused culture. Our people are at the heart of our success, and we are passionate about providing a workplace where employees feel valued, supported and empowered to develop their careers.

About the Role

We are seeking a highly organised and detail-focused Warranty Administrator to join our Aftersales team.
Supporting multiple franchises across the dealership, you will play a critical role in ensuring manufacturer warranty claims are processed accurately, efficiently and in line with brand requirements.
Key responsibilities include:

- Preparing, submitting and monitoring warranty claims across multiple manufacturers
- Ensuring all warranty documentation is completed accurately and meets audit requirements
- Liaising with technicians, service advisors and manufacturer representatives
- Reconciling warranty payments and investigating discrepancies
- Maintaining accurate warranty records and reporting
- Assisting with manufacturer warranty audits and compliance activities




- Supporting the service department with general administration duties as required
- Staying up to date with manufacturer warranty policies and procedures

About You

To be successful in this role, you will have:

- Previous experience in automotive warranty administration, dealership administration or a similar role
- Strong attention to detail and a high level of accuracy
- Excellent organisational and time management skills
- The ability to prioritise workload across multiple brands and stakeholders
- Solid communication and relationship-building skills
- Sound computer skills and experience using dealership management systems
- A proactive, professional and team-oriented approach

Experience working with Volkswagen, Nissan, Mazda, Kia, BYD or Chery warranty processes will be highly regarded, however training will be provided for the right candidate.

Why Join Boettcher Motor Group

At Boettcher Motor Group, you'll be joining a well-established dealership group with multiple franchise opportunities under one roof. You'll work alongside experienced automotive professionals in a collaborative environment where your contribution is recognised and valued.

- Unlock exclusive discounts that support your health and wellbeing, from fitness memberships to insurance savings.
- Access confidential support through our Employee Assistance Program, ensuring your peace of mind.
- Enjoy flexible salary packaging options, including novated leasing for your next vehicle.
- Take advantage of special pricing when purchasing your next car, plus ongoing savings on servicing.

We are committed to investing in our people through ongoing training, manufacturer development programs and career progression opportunities. As part of the largest and most admired automotive network in Australia, you'll enjoy access to long-term career pathways across a broad range of automotive businesses and brands.

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📌 Warranty Administrator | Boettcher Motor Group (Brisbane)
🏢 Eagers Automotive
📍 Brisbane