Engagement Worker - Make Room Supportive Housing Program

Create connection, belonging and stability for people rebuilding their lives.

- Join one of Melbourne's most innovative supportive housing programs
- Build genuine relationships that create lasting change
- Be part of a skilled and supportive multidisciplinary team
- SCHADS Level 4 + salary packaging + 5 weeks annual leave

WHY JOIN WOMBAT?

At Wombat Housing Support Services, we believe secure housing is the foundation for recovery, wellbeing and social connection. For over 40 years, Wombat has supported people experiencing homelessness and housing instability across Melbourne's west. We are known for delivering high-quality, client centred services and for creating environments where staff are supported to do their best work.

Wombat workers benefit from:

- Five weeks annual leave
- Reflective practice and high-quality supervision
- Genuine commitment to staff wellbeing
- An organisational culture that values innovation and learning

ABOUT MAKE ROOM

Make Room is changing the way homelessness responses are delivered. Located in the City of Melbourne, Make Room combines secure housing with on-site multidisciplinary support to assist people who have experienced chronic homelessness and rough sleeping.

Delivered through a partnership between Wombat, Unison and Ngwala Willumbong Aboriginal Corporation, the program provides a unique opportunity to work collaboratively where support is integrated, flexible and driven by renter goals.

About the Role

The Engagement Worker plays a key role in building a safe,



welcoming and connected environment for renters living at Make Room.

You will support people to navigate day-to-day challenges, strengthen community connections, access services and maintain their housing. You'll spend your time building relationships, responding to emerging needs, facilitating activities and helping create a sense of belonging within the building.

This is a diverse, hands-on role where no two days are the same.

Working alongside Mental Health, AOD, Peer and Housing Support practitioners, you'll contribute to an integrated response that supports people to thrive in housing.

Why Join Make Room?

This is a unique opportunity to work within a supportive housing model that is changing the way homelessness services are delivered.

You'll have the opportunity to:

- Support people beyond crisis and into stability
- Work creatively and flexibly to meet individual needs
- Be part of an creative and highly regarded program
- Learn from a multidisciplinary team of experienced practitioners
- See the real impact of your work every day

About You

We're looking for someone who:

- Builds rapport easily and works well with diverse communities
- Is compassionate, proactive and adaptable
- Enjoys working in fast-paced and dynamic environments
- Has experience in homelessness, housing, community services, mental health, AOD or related sectors
- Has strong communication and problem solving skills
- Is committed to trauma-informed and person centred practice

What You'll Bring

- Experience supporting people experiencing disadvantage or complex needs
- Strong relationship building and engagement skills

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📌 Engagement Worker - Make Room Supportive Housing Program (Melbourne)
🏢 Work Initiatives
📍 Melbourne