Customer Service & Administration Officer

- Located in Eagle Farm - parking provided or close to public transport
- Great hours with the ability to start and finish early
- Up to $75K + Super + great corporate benefits

- Located in Eagle Farm - parking provided or close to public transport
- Great hours with the ability to start and finish early
- Up to $75K + Super + great corporate benefits

Are you someone who genuinely loves dealing with people, enjoys being organised and thrives in a busy environment where there's always something happening? Do you enjoy being the person who keeps everything running smoothly and making sure customers have a great experience along the way?

We are working with a well-established and highly regarded business in the automotive industry who are looking for a friendly, organised and enthusiastic Customer Service & Administration Officer to join their team at Eagle Farm.

This is a fantastic opportunity for someone who loves variety as the role combines customer service, reception, coordination and administration.

You’ll be joining a friendly, supportive team with a manager who believes in giving people the freedom to manage their own day rather than micromanaging. They’re looking for someone who takes initiative, enjoys being part of a team and genuinely cares about providing great customer service.

What’s in it for you?

- Salary up to $75,000 + Super
- Monday to Friday – no weekend work!
- Full-time position – 38 hours per week
- Early starts and finishes available
- Supportive management with a hands-off,



no-micromanagement approach
- Established, reputable business with a professional working environment
- A varied role combining customer service, reception and administration

Your responsibilities will include:

- Answering incoming calls and responding to customer enquiries
- Welcoming customers and coordinating appointments
- Providing customers with accurate information and regular updates
- Liaising with internal departments to obtain information and resolve enquiries
- Updating customer records and various online systems
- Coordinating bookings and maintaining accurate documentation
- Processing basic supplier invoices and assisting with general administration
- Handling customer concerns professionally and finding practical solutions

About You:

- Previous experience in customer service, reception or administration
- Excellent communication skills and a friendly, professional manner
- The ability to deal confidently and calmly with customers, including when situations don't go to plan
- Strong organisational skills and excellent attention to detail
- Good computer skills and confidence learning new systems
- The ability to manage your own workload and take initiative
- A team-focused attitude and willingness to help wherever needed
- A current driver's licence

If you're a people person who enjoys a busy customer service environment, loves being organised and wants to be part of a excellent team, we'd love to hear from you!

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📌 Customer Service & Administration Officer (Brisbane)
🏢 Volare Recruitment
📍 Brisbane