Senior Experience Designer: Customer Journeys & Strategy (Fairfield)

Senior Experience Designer: Customer Journeys & Strategy (Fairfield)

14 Nov
|
Work Initiatives
|
Fairfield

14 Nov

Work Initiatives

Fairfield

BOQ Group is seeking an experienced Customer Experience Designer to shape future-state experiences across physical and digital channels. You will lead research, journey design and Human-Centred Design to translate insights into transparent experience direction for across BOQ Group brands.

You will facilitate workshops, synthesise data and present actionable recommendations to senior leaders, balancing customer needs with business value and regulatory considerations.

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📌 Senior Experience Designer: Customer Journeys & Strategy (Fairfield)
🏢 Work Initiatives
📍 Fairfield

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