Premium Guest Experience Agent - Luxury Front Desk (City of Gold Coast)

Premium Guest Experience Agent - Luxury Front Desk (City of Gold Coast)

14 Nov
|
Minor Hotels
|
City of Gold Coast

14 Nov

Minor Hotels

City of Gold Coast

Sofitel Gold Coast Broadbeach is seeking a Guest Services Agent to deliver exceptional luxury hospitality. You will greet guests warmly, manage seamless check-in/check-out using Opera Cloud, and provide accurate information on facilities and local attractions.

The role emphasizes guest satisfaction and collaboration with Reservations, Concierge, Housekeeping and F&B; teams. You will also support upselling and loyalty programs, maintain accurate guest records, and handle calls with a courteous

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📌 Premium Guest Experience Agent - Luxury Front Desk (City of Gold Coast)
🏢 Minor Hotels
📍 City of Gold Coast

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