At Certis Security Australia our mission is to make our world safer, smarter and better. As Australia's only next generation security company operating at scale, we protect some of the nation's most sensitive assets through disciplined operations, strong governance and highly trusted people. Job Impact

We are seeking professional Security Officers to support high-profile government client sites across Brisbane. This is a frontline role where professionalism, composure and customer service excellence are essential in maintaining a safe and secure public-facing environment. About

The Role The security team at these sites plays a critical role in ensuring the safety, comfort and confidence of the community accessing government services. As the first point of contact for visitors and staff, you will set the tone-delivering a welcoming, respectful and professional experience while maintaining strict adherence to site procedures and security protocols.

Employment Type: Full-Time Roster: Monday to Friday - Day Shifts (No nights or weekends) Locations: All Suburbs Brisbane, Gold Coast and Sunshine Coast including Mt Isa, Townsville, Cairns, Mackay, Longreach, Bowen, Aitkenvale, Gladstone, Mareeba, Bundaberg, Emerald, Maryborough, Rockhampton, Innisfail.

Key Responsibilities Primary duties include, but are not limited to: Managing access points and maintaining a safe, secure workplace

Screening visitors and monitoring site entry and exit

Delivering high-level customer service in a public-facing setting

De-escalating challenging situations calmly and professionally

Supporting emergency response procedures when required

Ensuring compliance with all site procedures and policies

Maintaining accurate incident reports and daily activity logs





Communicating effectively with internal teams and stakeholders

Upholding a strong safety-first mindset at all timesAbout YouPrevious experience in a customer-facing security role

Strong communication and interpersonal skills

Confident in managing difficult situations and conflict resolution

Professional presentation and customer service focus

Strong attention to detail and reporting capability

Ability to work independently and follow proceduresMandatory RequirementsCurrent QLD Security Licence (Cert II - Crowd Control & Unarmed)Current First Aid Certificate & CPRUnlimited working rights in Australia

Why join CertisMonday to Friday roster - enjoy genuine work-life balance

Work with a respected government client across multiple locations

Access career progression through our High Potential Development ProgramEmployee benefits including retail discounts and wellbeing support programs (EAP)Be part of a supportive and inclusive workplace culture

Diversity Statement Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement.

Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage

First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply. Certis Security Australia – Master Licence Details Sydney Night Patrol & Inquiry Co Pty Ltd

NSW 400674602 ACT 17501220 QLD 41315 WA SA48240 NT 345 SA ISL 178143 TAS 3020 Certis Security Australia Pty Ltd NSW 405149073 ACT 17501742 QLD 3158254 WA SA 72311 SA ISL 235794 VIC Z05 798 61S VIC Z05 798 40S NT 1093 TAS 458596293

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📌 Security Officer (Brisbane)
🏢 Work Initiatives
📍 Brisbane