Key responsibilities

Be the first point of contact for patients, referrers and visitors

Manage a busy phone line professionally, respond to enquiries and coordinate appointments

Manage bookings, payments and patient records

Provide day-to-day administrative support to our physiotherapy team

Process EPC/CDM, DVA, WorkCover, NDIS and private billing

Assist with invoicing, debtor follow-up and general accounts administration

Maintain accurate documentation and uphold patient privacy and confidentiality

Keep the front desk running like clockwork, even when the clinic gets busy

What we're looking for

Proven administration experience in physiotherapy, medical or allied health settings (essential)

Experience with allied health practice management system and Microsoft office

Excellent customer service and communication skills

Able to work effectively both as part of a team and independently

Australian citizenship or permanent residency (essential)

Why you'll love working with us

- Supportive team:



Work alongside an experienced administration team who will provide practical guidance, share their knowledge and support you as you settle into the role
- Training and development: Build your confidence through structured onboarding, practical learning and opportunities to strengthen your clinic administration skills
- Fun and connection: Regular team activities, team lunches, and our much-loved clinic dog, Bruce
- Health perks: At-cost physiotherapy treatments
- Variety: Enjoy a varied role where no two days are the same
- Meaningful work: Play an significant role in creating a positive patient experience while contributing to a team that genuinely cares about patient outcomes

About us

Weston Creek Physiotherapy is a busy, patient-focused clinic in Canberra. Our friendly administration and clinical teams work together to provide high-quality care and a welcoming experience for every patient.

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📌 Casual or Part-Time Medical Receptionist / Administration Officer (Canberra)
🏢 Work Initiatives
📍 Canberra