Your new organisation is a growing, ISO-certified restoration company delivering fire, flood and mould restoration across Victoria, backed by a strong reputation for quality workmanship and a supportive team culture.

They're now looking for a friendly, organised Scheduler to join their office team, keeping technicians, contractors and clients on track behind the scenes.

About this opportunity:

- Office-based role not a site or project management position
- $70,000 - $75,000 + super, depending on experience
- Full time, permanent position
- 8:00am - 4:00pm, Monday to Friday
- Central to daily operations the first point of contact between clients, the office and the field team
- Established, growing team with clear processes and a supportive office environment

Your responsibilities:

- Answering inbound calls and being the friendly, professional voice of the business for clients and the field team
- Scheduling technician attendances, planning the week ahead and allocating technicians to jobs
- Scheduling contractor attendances,



coordinating and confirming bookings
- Coordinating jobs and orders between clients and the field team, keeping everyone informed and on track
- Maintaining accurate job records and documentation
- Supporting the smooth day-to-day running of restoration jobs from the office

To be considered for this role:

- Restoration industry experience essential, in a scheduling, dispatch or coordination role
- Project coordination experience not necessary but highly regarded
- A warm, upbeat and personable phone manner, comfortable handling a high volume of calls
- Excellent organisational skills, comfortable managing multiple bookings and changing priorities at once
- Confident communicator, equally comfortable liaising with clients, contractors and field technicians
- Strong computer literacy, comfortable working across scheduling and job-management systems
- Full Australian working rights

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📌 Restoration Project Coordinator / Scheduler (Dandenong)
🏢 Brightscope HR
📍 Dandenong