About Us

Multicultural Services Centre (MSC) is an established provider of diverse community services to Culturally and Linguistically Diverse (CaLD) Western Australians. The MSC has been providing a range of programs and services to migrants and refugees for about four decades. Our Vision is an inclusive society that values diversity.

About the Opportunity The Career Counsellor (workforce development) will provide a broad range of specialist career and workforce development advice through actively engaging with industry, community and clients. She/he will be expected to provide a high level of client support and partner with delivery departments to drive engagement strategies, meeting client and industry needs, achieving business growth and aligning with the organisations and program’s strategic focus. They will also be responsible for providing administrative and clerical support the JSC team as well as working with the ICT team regarding CRM implementation related tasks.

This is a fixed-term 6 months position (possibility of extension), Part- Time opportunity.

BENEFITS:

- Competitive annual salary plus super
- Not-for-profit salary packaging options up to $15,900 for general living expenses and $2,650 for entertainment benefits
- Free Employee Assistance Program (EAP)
- Diverse and supportive team environment (Including MSC Social Club)
- Opportunities for growth and development
- Beny App access - providing thousands of exclusive perks and insights to enhance physical, mental, social, and financial wellbeing

Duties Include but are not limited to

- Working in line with the Values, Objectives and Vision of MSCWA at all times.
- Provide workforce development assistance:
- Provide advice and training on cultural sensitivity.
- Enter and maintain MSC JSC Jobs Board and provide recruitment support to organisations.

- Assist organisations to plan and develop their workforce. Including upskilling or reskilling workforces by identify training needs.




- Assisting organisations to support retrenched workers through career guidance, help with job search and interview techniques to re-enter employment.
- Delivering employability workshops and conducting sessions with employers on workforce demands of the future.
- Assisting in the delivery of an employment information session with an organisation that is promoting a job advertisement or career path to JSC clients.
- Enable clients and organisations to obtain skills and qualification recognition information and accreditation.

- Provide administrative and clerical support the JSC team as well as working with the ICT team regarding CRM implementation related tasks
- Mentoring of volunteers in the program.

SELECTION CRITERIA

Essential Criteria:·

- Accredited tertiary qualification, such as Graduate Diploma of Career Counselling, Certificate IV in Career Development, and Certificate IV in Employment Services (working towards obtaining such qualifications and undertaking a traineeship in these areas will be considered in lieu of aforementioned qualifications requirements).
- Robust networking skills and ability to liaise effectively with a range of internal stakeholders and external stakeholders such as employers, various industry bodies, educational institutions. and other JSCs.
- Well-developed verbal and written communication skills.
- Strong technology skills, including use of client management systems, Microsoft office suite of software etc.
- Demonstrated excellent interpersonal, verbal and written communications skills.
- Good knowledge of the multicultural and community service sector.
- Ability to work effectively in a small team environment.
- Commitment to providing quality customer services.

Desirable:·

- Fluency in a language other than English.
- Experience working with people from culturally and linguistically diverse (CaLD) backgrounds. Pre-requisites

- WA motor vehicle driving license and access to a suitable vehicle.

- National Police Certificate
- Right to work in Australia

📌 Career Counsellor (Workforce Development) (Mirrabooka)
🏢 Multicultural Services Centre Of Wa
📍 Mirrabooka