Customer Experience Advisor | Helpdesk & High-Volume Support (Melbourne)

Customer Experience Advisor | Helpdesk & High-Volume Support (Melbourne)

14 Nov
|
Work Initiatives
|
Melbourne

14 Nov

Work Initiatives

Melbourne

City FM Australia is seeking a customer service representative to join a fast-paced team supporting Coles and other partners. This is a full-time 6-month fixed-term role, working Monday to Friday between 7am and 7pm on a rotating roster.

You will handle a high volume of inbound and outbound calls, resolve issues, capture data to KPI targets, and deliver exceptional service by building rapport with customers and internal teams. In office training is provided with free on-site parking.

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📌 Customer Experience Advisor | Helpdesk & High-Volume Support (Melbourne)
🏢 Work Initiatives
📍 Melbourne

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