Workers Compensation Factual Investigators - VIC

Oracle Investigation Services (OIS Global)

Locations: Victoria

Engagement: Full-time, Casual & Subcontractor Opportunities

Join an Established Investigation Firm

Oracle Investigation Services (OIS Global) is an established national investigation firm providing skilled investigative services to leading insurers, claims management organisations, government agencies and legal professionals throughout Australia.

As part of our continued growth, we are seeking experienced Workers Compensation Factual Investigators across Victoria to join our expanding team.

We welcome applications from investigators located in metropolitan and regional areas.

About the Role

Successful applicants will undertake factual investigations relating to workers compensation claims, including physical and psychological injury matters.

Your responsibilities will include:

- Conducting comprehensive factual investigations into workers compensation claims
- Interviewing workers, employers, witnesses and other relevant parties
- Obtaining detailed, accurate and impartial statements
- Investigating circumstances surrounding alleged workplace injuries and incidents
- Examining allegations of workplace bullying, harassment, stress and other psychological injury claims
- Gathering and assessing documentary and other relevant evidence
- Identifying inconsistencies, evidentiary gaps and areas requiring further investigation
- Preparing comprehensive, accurate and professional investigation reports
- Managing investigations within strict client timeframes and service requirements




- Maintaining professional communication with clients and OIS management

About You

We are seeking professional investigators who demonstrate:

- Previous experience conducting workers compensation factual investigations
- A current Private Investigator Licence appropriate to their jurisdiction
- ASSIST Certified or equivalent experience or qualification
- Strong interviewing and statement taking capabilities
- Excellent written communication and report preparation skills
- An understanding of workers compensation legislation, claims processes and investigative requirements
- Experience investigating psychological injury claims
- Strong analytical skills and attention to detail
- The ability to manage investigations independently and meet strict deadlines
- Sound judgement, professionalism and a commitment to impartial investigations
- Willingness to learn with continuous improvement

Experience conducting investigations for Victorian workers compensation insurers, self-insurers or claims management organisations will be highly regarded.

New to Investigations? We'd Still Like to Hear From You!

While experience is highly regarded, we also welcome applications from motivated individuals looking to establish a career in factual investigations.

OIS Global offers training and development opportunities for suitable candidates who demonstrate strong communication skills, attention to detail, professionalism and a willingness to learn. If you have the right attitude and a genuine interest in investigations, we encourage you to apply.

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📌 Circumstance / Factual Investigator (Melbourne)
🏢 OIS Global
📍 Melbourne