Remote Energy Billing Resolution Specialist (Melbourne)

Remote Energy Billing Resolution Specialist (Melbourne)

14 Nov
|
Amber Electric
|
Melbourne

14 Nov

Amber Electric

Melbourne

Amber Electric is seeking a Resolution Specialist in Melbourne to support customers with overdue electricity payments. The role emphasizes empathetic communication, transparent guidance, and compliant handling of sensitive financial situations while maintaining connections wherever possible.

You will handle outbound calls, respond to inquiries, and negotiate feasible payment arrangements, reporting to the Customer Operations Manager.

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📌 Remote Energy Billing Resolution Specialist (Melbourne)
🏢 Amber Electric
📍 Melbourne

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Deputy Shift Lead (2IC) (Sydney)

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