About Us

We are a well-established, patient-focused dental surgery in Queanbeyan, committed to delivering high-quality care in a professional and supportive environment. We are seeking a friendly and reliable Dental Receptionist to join our front desk team.

About the Role

This is a casual position of three days per week, with the potential for additional hours. As the first point of contact for our patients, you will play a key role in making sure every patient is welcomed, attended to promptly and well looked after from arrival to departure.

The position will start on a casual basis, with the opportunity for it to grow into a permanent role for the right candidate who shows reliability, capability and initiative.

Key Responsibilities

- Welcome patients and provide a professional, courteous front desk experience
- Answer phone, email and online enquiries
- Book, confirm and reschedule appointments, making efficient use of each clinician's schedule
- Process patient payments, health fund claims and invoicing
- Keep patient records and data entry accurate and up to date
- Ensure patient forms,



correspondence and documentation are handled accurately and confidentially
- Support the Practice Manager and clinical team with general administrative duties as required

About You

- Previous reception or customer service experience (dental or medical reception highly regarded)
- Warm, qualified manner and strong communication skills
- Well organised, with strong attention to detail
- Able to stay calm and prioritise tasks in a busy environment
- Confident with computers; experience with Dental4Windows (D4W) or similar practice software highly regarded
- Reliable, punctual and a genuine team player
- Some flexibility to cover additional shifts when required is an advantage

What We Offer

- A supportive and friendly team environment
- Full training in our systems and procedures
- Opportunity for additional hours and growth into a permanent role
- A well-established dental surgery with a loyal patient base

If you have a positive attitude and enjoy helping people, we would love to hear from you. Please apply with your resume and a short cover letter.

📌 Dental Receptionist (Queanbeyan)
🏢 Estero Holdings
📍 Queanbeyan