About the role

Restock supplies indirect consumables to food manufacturers and food processing plants across Australia, including PPE, hygiene ware, paper products and packaging. We’re looking for an experienced Key Account Manager to join our Victorian sales team full time, based at our Reservoir office and covering the Victoria East territory.

This is an on-the-road, face-to-face sales role. Your goal is around 80 face-to-face customer appointments per month. A dedicated internal Sales Support team member will help book appointments with your accounts. You’ll also generate your own appointments through cold calling and cold visits. Your role has three parts:

1. Look after existing customers: protect and grow your established account base
2. Win recent business: prospect, cold call and turn cold appointments into new customers
3. Grow accounts: expand the range and spend of every customer you manage

Work pattern

- On the road most days, visiting customers across Victoria East
- In the office one Friday a fortnight at Reservoir, for team meetings, planning and catch-ups
- First 2 weeks office-based for induction and product training, working alongside an experienced team member before heading out on the road

Key responsibilities

- Spend most days on the road, completing around 80 face-to-face appointments per month, and attend the Reservoir office one Friday a fortnight
- Work closely with your dedicated Sales Support team member, who helps book appointments with your accounts
- Generate your own pipeline through cold calling, cold visits and booking new-business appointments
- Manage and develop strong relationships with your assigned key accounts, keeping satisfaction and retention high
- Grow existing accounts through consultative selling,



needs analysis and expanding the product range each customer buys
- Prepare and deliver account plans, quotes and proposals tailored to each customer’s operation
- Organise product sample trials and recommend the right PPE, hygiene ware, paper products and packaging for each site
- Negotiate pricing and commercial terms, and ask for the order with confidence
- Work with Customer Care and Marketing to make sure customers get seamless service
- Record all customer activity accurately in our CRM and track account performance
- Give management regular updates on account status, pipeline and revenue forecasts
- Represent Restock professionally at customer meetings, industry events and trade shows

What we’re looking for

- Based in Melbourne, ideally in or near the eastern suburbs
- Enjoys on-the-road, face-to-face selling and is happy to be out in the field most days, with a high volume of appointments
- 2+ years’ experience in key account management, new business development or a similar B2B field sales role
- A proven track record of managing and growing high-value accounts
- Confidence with cold calling and cold appointments, and a real ability to open doors to new business
- A natural relationship-builder who earns trust on site
- A closer: someone who negotiates well and isn’t afraid to ask for the order
- Strong consultative selling skills and good business sense
- Experience with sales forecasting,



pipeline management and hitting targets
- Proficiency in CRM systems and Microsoft Office
- Self-motivated, organised and resilient
- A current driver’s licence and willingness to travel across the region
- Highly regarded: experience selling PPE, hygiene, paper or packaging products, or selling into food manufacturing, distribution or supply chain

What we offer

- Fully paid company vehicle, with tolls and fuel covered
- Uncapped commission on top of a competitive base salary
- Free Friday lunches on your office days
- A structured 2-week induction at our Reservoir office, with hands-on product and systems training alongside an experienced team member
- An established customer base with strong growth potential
- A dedicated Sales Support team member to help book appointments with your accounts
- Ongoing training, mentoring and professional development
- Be part of a highly energetic team in a fast-growing B2B business

Restock is an equal opportunity employer and welcomes applications from people of all backgrounds.

About us

Restock specialises in supplying indirect consumables to food manufacturers and food processing plants Australia-wide. Our range covers:

- PPE
- Hygiene ware
- Paper products
- Packaging

We supply more than 2,600 food manufacturers from distribution hubs in Melbourne and Sydney. We focus on keeping our customers’ production lines running safely, hygienically and without interruption.

Apply now

If you’re a driven sales professional who builds strong relationships and loves to win new business, we’d like to hear from you. Click Apply and send your resume with a cover letter about your experience and why you’re the right fit

📌 Key Account Manager (Reservoir)
🏢 Restock
📍 Reservoir