14 Nov
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Contour Education
|
Parramatta
14 Nov
Contour Education
Parramatta
/n Who We Are/n Contour was founded in 2020 by students who saw that the quality of your education was basically a lottery. Teachers stretched thin by the system, learning materials that varied from school to school, and support that stopped the moment you left the classroom. /n We began with 5 students in a room. Today 15,000+ students have trusted Contour as their academic partners, and we've grown to 500+ team members across 10 campuses in Australia.
In 2025 we ranked #8 on the AFR Fast 100 of fastest-growing companies. /n We've produced hundreds of 99+ ATARs, tutored the world-record UCAT scorer, and placed 850+ students into medical and dental schools across Australia. /n Contour is made up of three brands: /n /n
- Contour Education → academic performance in high school
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- Contour MedPrep → entry into medical and dental schools
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- Contour TestPrep → entry into selective and scholarship schools
/n /n Contour is built by students, for students. /n What You Will Do/n /n
- Connect with interested families: Contact students and parents who have enquired about Contour, registered their interest or are eligible for follow-up after a free trial. Most outreach takes place by phone, supported by email and text. This is primarily a B2C outbound-calling sales role, but you will not be working from completely cold prospect lists.
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- Manage new enquiries: Respond to incoming phone, email and text enquiries, understand what each family needs, explain the most relevant programs and book free trial weeks.
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- Drive enrolments: Follow up with families after their trial,
answer concerns and clearly explain the value of the most suitable Contour program.
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- Own your pipeline: Keep your CRM records accurate, complete follow-ups when promised and maximise every appropriate chance.
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- Achieve your targets: Work towards clear activity, trial-booking and enrolment goals while maintaining an honest, student-focused approach.
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- Improve the process: Share customer feedback and recurring questions with your Sales Team Leader to help improve the family experience and conversion process.
/n /n /n This is a full-time, permanent role (38 hours a week) based at our Sydney campus.
Shifts fall within our operating hours: 11am–9pm weekdays and 9am–5pm weekends. /n These are the business's operating hours, not an expectation that you work every day or every available hour. Evening and weekend availability is required. /n What You Will Bring/n /n
- Strong communication skills, with the empathy to build real relationships with students and parents.
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- Solution-focused and confident addressing concerns and guiding families through a decision rather than pushing them into one.
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- Organised under pressure, able to manage multiple enquiries and follow-ups while staying focused on targets.
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- Comfortable with CRM systems and quick to pick up new software (bonus points if you've used HubSpot before!).
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- Solid academic record through HSC or equivalent.
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- Bachelor's degree (completed or in progress) in Commerce, Business, or a related field.
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- Genuinely student-focused, with a real interest in helping families succeed, not just closing a sale.
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- Retail, hospitality, call centre, or sales experience (preferred, not required).
/n /n Why You Will Love It /n /n
- Competitive salary ($70,000 base + uncapped commissions + super), extra leave, EAP access, and lifestyle perks.
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- Purposeful work: you're often the first person a family speaks to, and how you show up genuinely shapes a student's start with Contour.
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- Real ownership from day one: your pipeline, your targets, your calls.
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- Structured training and coaching: weekly group sessions plus personalised feedback, with a real path to Senior Consultant or leadership for those who perform.
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- Direct access to founders: no layers of management, inside one of the fastest growing education companies in Australia.
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- A driven, easy-going team: hardworking but genuinely friendly, no corporate politics.
/n /n How to Apply/n If you are committed to guiding families through their educational journey, we'd love to hear from you.
Application
Process/n /n
- Submit your application.
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- Shortlisted candidates will complete a behavioural and video interview assessment.
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- Suitable candidates will then be invited for an interview.
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📌 Sales Consultant (Parramatta)
🏢 Contour Education
📍 Parramatta