Company Description Pacific Toyota is a highly awarded Toyota dealership and an eleven-time winner of the President’s Award, which recognizes outstanding customer satisfaction and overall performance. The dealership is regarded as one of the most successful in the Toyota family throughout Australia, reflecting its strong reputation and commitment to service excellence. Team members work in a performance-driven environment that values integrity, quality, and consistent customer care.

Joining Pacific

Toyota offers the opportunity to be part of a respected brand with a focus on professional growth and customer-focused service.

Role Description This is a full-time, on-site Sales Consultant role based at Pacific Toyota in Cairns, QLD.

The Sales

Consultant will engage with customers in the showroom and over the phone to understand their needs, present suitable vehicle options, and guide them through the sales process from initial inquiry to delivery. Daily tasks include conducting test drives, explaining vehicle features and benefits, preparing quotes, and assisting with finance and insurance referrals where appropriate. The role also involves maintaining accurate records in dealership systems, following up with prospective and existing customers,



and ensuring a high standard of customer satisfaction before and after the sale.

The Sales

Consultant will collaborate closely with colleagues in sales, service, and administration to deliver a seamless and positive customer experience.

Qualifications

- Candidates should possess strong Sales Consulting and Consulting skills to effectively understand customer needs and recommend appropriate vehicle solutions.
- Candidates should possess a commitment to Customer Satisfaction and Customer Service to ensure a positive, professional experience at every stage of the sales process.
- Candidates should possess effective Communication skills, including transparent verbal and written communication and active listening.
- Relevant experience in automotive sales or retail sales is highly beneficial, along with a demonstrated ability to meet or exceed sales targets.
- Additional qualifications such as a valid driver’s license, basic computer literacy, and knowledge of Toyota products or the automotive industry are advantageous.
- Ability to work on-site in Cairns, QLD, collaborate with a diverse team, and maintain a professional, customer-focused attitude in a fast-paced environment.

📌 Sales Consultant (Cairns)
🏢 Pacific Toyota
📍 Cairns