Central Coast Region Administration - Support Casual Employment Applications close 01/01/2027

We are seeking an experienced and reliable Medical Receptionist to join our team on a casual basis. The successful candidate will play a key role in ensuring the smooth day-to-day operation of the practice, providing exceptional front-desk service to patients and administrative support to clinicians.

Experience using Best Practice is essential.

Key Responsibilities

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- Greet and assist patients in a qualified and friendly manner

- Manage appointment bookings, cancellations, and recalls using Best Practice

- Answer and direct phone calls promptly and courteously

- Process patient billing, including EFTPOS, Medicare, and private payments

- Handle Medicare claims and online submissions

- Maintain accurate patient records and update details in the system

- manage incoming and outgoing correspondence (emails, faxes, mail)

- Support doctors and nursing staff with administrative tasks

- Ensure the reception area is clean, organised, and welcoming

- Maintain confidentiality and comply with privacy regulations

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📌 Experienced Medical Receptionist (New South Wales)
🏢 PHN
📍 New South Wales