Bank Australia is seeking a Contact Centre Team Leader in Traralgon to drive customer excellence and operational efficiency. You will manage a team of General Enquiries Consultants, ensuring service levels, adherence to policies, and delivery of sales and referral targets.
The role includes staff development, performance reviews and reporting. The ideal candidate will bring extensive contact centre experience, a solid understanding of banking products, and proven leadership to inspire a
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📌 Contact Centre Team Lead - Customer Experience (Traralgon)
🏢 Bank Australia
📍 Traralgon
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