About Carat Jewellery

Carat Jewellery is an established, independent jewellery store located in Minto Mall, Sydney. We specialise in engagement rings, wedding rings and custom-made jewellery, along with a range of everyday jewellery including bracelets, chains, earrings and more.

We believe choosing an engagement ring should be an exciting and enjoyable experience. Some customers know exactly what they’re looking for, while others need a little guidance to get started.

We’re looking for someone who genuinely enjoys working with people, has excellent customer service skills and knows how to make customers feel comfortable, confident and looked after.

The Role

We’re looking for a friendly, confident and personable Sales Consultant to join our team.

This is a part-time position with the opportunity for additional hours and responsibilities as the business grows.

You’ll be helping customers find jewellery for all kinds of occasions, from everyday pieces and special gifts to engagement rings, wedding rings and custom-made designs.

This is a relationship-focused sales role. We want someone who can naturally build rapport, understand what customers are looking for and confidently guide them through the buying process without being pushy.

Your responsibilities will include:

- Welcoming customers and creating an excellent in-store experience.

- Building genuine relationships and understanding customers’ needs, preferences and budgets.





- Helping customers explore engagement rings, wedding rings, custom-made designs and everyday jewellery.

- Presenting suitable options and helping customers make confident purchasing decisions.

- Managing customer enquiries, quotations, orders and follow-ups.

- Maintaining a clean, organised and welcoming store setting.

About You

We’re looking for someone with a natural ability to connect with people.

Ideally, you’ll have:

- A warm, friendly and engaging personality.

- Excellent customer service and communication skills.

- Confidence in starting conversations and building rapport.

- Strong listening skills and the ability to understand what customers really want.

- A genuine interest in helping people and creating positive customer experiences.

- A professional presentation and a positive, reliable attitude.

- Previous experience in customer-facing sales, retail or a premium service environment.

Previous jewellery experience is an advantage, but not essential.

We’re happy to provide training in our products and custom-made jewellery process. What matters most is finding someone with the right personality, attitude and genuine passion for customer service.

Interested?

If you’re naturally good with people, passionate about delivering excellent customer service and enjoy helping customers find something special, we’d love to hear from you.

📌 Jewellery Sales Consultant (Minto)
🏢 CARAT JEWELLERY
📍 Minto