American Express Company is seeking a customer service focused professional in Sydney to manage inbound/outbound inquiries on customer accounts, support credit activities including collections when needed, and offer suitable payment arrangements. You will assess financial situations, communicate outcomes, and collaborate with back-office teams to ensure accurate documentation.
The role requires solid communication, empathy, and the ability to handle challenging conversations while working both
📌 Customer-Centric Credit Collections Specialist (Australia)
🏢 American Express
📍 Australia
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