Referoo, a growing Australian HR technology business, is seeking a Senior Support Specialist to own complex inquiries from enterprise and government clients in Sydney. This hands‑on role involves supporting the ticket queue and guiding a wider team, with two to three in-office days weekly.
You will collaborate with Account Management and Product teams to ensure a high-quality client experience and help optimise AI-assisted support tools within Freshworks, while maintaining accuracy on sensitive
📌 Senior Support Specialist (Australia)
🏢 Talenza
📍 Australia
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