Description

Description

You love to shop here, why not work here? Goodwill Industries of Northeast Indiana, Inc. is looking for Retail Associates for our stores in Fort Wayne, IN

If you’re looking for the typical retail job, this isn’t it. If you are looking for a predictable schedule, no late nights, every other weekend off and the ability to spend major holidays with your families, we might just be what you are looking for (Talk about work / life balance)

We also offer competitive wages and great full-time perks including medical, dental and vision insurance, a 401K plan, life insurance and all employees get the Employee Assistance Program and a generous in store employee discount.

A career at Goodwill is more than just a job You are an important part of our mission which is to empower and prepare people for independence through training, personal growth and work. As a Retail Associate, you can expect to assist with purchases, operating the cash register accurately and effectively. You will be maintaining the sales floor, stocking and organizing merchandise. With attention to detail, you will sort and grade donations and price items for the salesfloor. When a donor arrives, you help bring the donation into the building and issue a tax receipt. Every day brings something different

Are you able to operate a POS terminal and count back change? Can you lift, push or pull up to 20 lbs. frequently; 50 lbs. occasionally and 100 lbs. occasionally? Are you friendly? Do you have excellent interpersonal and verbal communication skills? Do you thrive in a fast paced and changing environment? If so, you might just be perfect for this position





Goodwill Industries of Northeast Indiana is an equal opportunity employer.

ESSENTIAL FUNCTIONS

1. Operates cash register, gives correct change and receipt, and bags purchases.
2. Accepts credit cards for purchase according to established procedures.
3. Watches for illegal activity and alerts management.
4. Keeps cash register area orderly and stocked with necessary supplies.
5. Maintains floor and fitting rooms during business hours.
6. Refers customer problems to management.
7. Sorts, hangs, tags and clothing donations according to established guidelines.
8. Pulls items according to established procedures.
9. Meets established production standards.
10. Heavy lifting, pushing and pulling required.
11. Handles all aspects of customer service in a qualified manner.
12. Follows all safety rules and practices.
13. Performs all other duties as may be assigned by management in the process of carrying out the mission of Goodwill Industries.
14. In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.

NON-ESSENTIAL FUNCTIONS

1. Assists customers in locating merchandise and prices.
2.



Displays merchandise in windows/display cases.
3. Answers telephone and other inquiries regarding donation sites/policies.
4. Attends monthly store meetings.

ATTENDANCE

Goodwill, your co-workers, and our customers depend on you to be at work as scheduled.

An assigned rotation allows you to plan around your work schedule.

JOB PERFORMANCE

Reviewed upon initial hire at 30, 60 and 90 days, and annually thereafter, by the Store Manager.

SUPERVISORY RESPONSIBILITIES

None

EDUCATION

No specialized educational requirements; will train.

EXPERIENCE

Minimum of three months working experience required

KNOWLEDGE / SKILLS / COMPETENCIES

1. Ability to make change.
2. Basic literacy (to complete forms).

CREDENTIALS / LICENSES / SCREENING REQUIREMENTS

1. Subject to background check
2. Ability to work flexible hours, including weekends and evenings.
3. Ability to work within the team concept
4. Subject to random alcohol and drug testing as specified in the Drug-Free Workplace Program.
5. Fully comply with Goodwill’s Code of Ethics.

COMMUNITY INTERACTION

Contact with customers, donors, and co-workers.

EQUIPMENT

1. POS terminal, credit card machine.
2. Carts, z- racks, gaylord boxes.
3. Gloves for sorting donations.
4. Tagger guns.

COMPLEXITY

Work that is routine or repetitive, requiring the use of numerous readily understood rules and procedures in which the employee may make decisions that could affect the efficiency, accuracy, or correctness of work.

CONFIDENTIALITY

Confidential information involved.

WORKING CONDITIONS

Physical Activities:

1. Substantial: vision, grasping, lifting, p

📌 Retail Associate (Australia)
🏢 Goodwill Industries Of Northeast Indiana
📍 Australia