Resimac Group is seeking a Financial Assistance Officer to support customers facing financial difficulty with tailored solutions aligned to policy and regulation. You will assess hardship applications and manage payment arrangements while maintaining accurate records and collaborating with financial counsellors.
The role emphasizes empathy, strong communication, and sound decision-making to help customers regain stability and manage arrears, with versatile WFH options and a supportive team
📌 Empathetic Financial Hardship Specialist (Australia)
🏢 Resimac
📍 Australia
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