Rope Access Operations Co-Ordinator | Pathway to Operations Manager

Rope Access Technicians – Burleigh Heads QLD

ROPE ACCESS OPERATIONS COORDINATOR | PATHWAY TO OPERATIONS MANAGER

$95,000–$110,000 + super | Negotiable for exceptional candidates

Burleigh Heads, Gold Coast | Full-time

Big responsibility. Real opportunity. Not your typical 9-to-5.

We're looking for someone who knows the rope access industry, understands what it takes to get work done on site and is ready to take the next step in their career.

Someone who's led crews, managed projects, solved problems under pressure and knows the difference between how a job looks on paper and what actually happens when the team gets on the ropes.

But just as importantly, someone who enjoys working with people, takes ownership and wants to be part of building something bigger.

We're not looking for someone to simply fill a position. We're looking for our next Operations Manager.

You'll initially work alongside our existing Operations Manager, learning our systems, clients, projects and the way we operate, while progressively taking on more responsibility.

Our goal is for you to transition into the Operations Manager position within approximately 3–9 months, depending on your demonstrated capability and readiness.

You’ll have the support to develop into the position, but you’ll also need the drive and initiative to make it happen.

If that sounds like the kind of challenge you've been looking for, keep reading.

WHO WE ARE

Rope Access Technicians is a growing rope access company based in Burleigh Heads, servicing South East Queensland and Northern NSW.

We specialise in building repairs,



maintenance and installation work, including concrete repairs, waterproofing, glazing, height safety installations, façade inspections, building washdowns and a whole lot more.

Our work is incredibly varied.

One day we're managing concrete repairs on a high-rise building, the next we're coordinating a complex glazing replacement, façade inspection or height safety installation.

We work with building managers, body corporates, builders and commercial clients across a wide range of projects.

We've built a outstanding team of technicians, tradespeople and office staff, and we're continuing to invest heavily in the people, systems and processes needed to grow.

We have ambitious plans for the business, including expanding nationally over the coming years.

This role will play an important part in making that happen.

LET’S BE STRAIGHT WITH YOU

This is a demanding role.

Operations in rope access isn't a neat, predictable, nine-to-five job.

Weather changes. Jobs run over. Technicians call in sick. Clients change priorities. Equipment breaks. Access arrangements fall through.

And sometimes several of those things happen before you've even had your morning coffee.

You’ll need to be comfortable making early morning calls,



responding to messages outside standard office hours when reasonably required and making decisions that affect multiple crews, clients and projects.

We don't expect you to be available every minute of the day, but we do need someone who understands the responsibility that comes with managing operational teams.

This is a predominantly office-based position, working closely with our team at Burleigh Heads.

You’ll be the critical connection between the people on the tools and the people in the office.

That means building relationships, communicating clearly, understanding what’s happening across our projects and making sure everyone is working towards the same outcome.

You’ll also spend time on site, meeting with technicians, supervisors and clients, reviewing work and understanding the challenges firsthand.

You’ll need to be organised, decisive, adaptable and comfortable having difficult conversations when required.

If you’re looking for a quiet office job where you can switch off at 3pm and leave everything behind, this probably isn’t it.

But if you enjoy solving problems, leading people and taking ownership, you’ll find plenty of opportunity here.

WHAT YOU’LL ACTUALLY BE DOING

- People and scheduling: Coordinating technicians, supervisors, trades and resources across multiple projects, ensuring teams have what they need to succeed.
- Daily operational decisions: Managing weather interruptions, crew changes, access issues, equipment requirements and unexpected challenges.
- Project delivery: Ensuring projects are completed safely, efficiently, on schedule, withi

📌 Rope Access Operations Co-Ordinator | Pathway to Operations Manager (Australia)
🏢 Rope Access Technicians
📍 Australia