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We’re looking for an experienced Business Analyst to join Metcash and hit the ground running, with an ASAP start available.

This is a hands-on delivery role with responsibility for leading the process workstream of a major system upgrade, working closely with business SMEs, project teams and technology stakeholders. You’ll drive process discovery and future-state design, translate business needs into clear and actionable requirements and help ensure outcomes remain aligned to project objectives, timelines and deliverables.

What You’ll Be Doing

- Lead the process workstream for a major system upgrade, coordinating activities, dependencies and deliverables through the project lifecycle
- Lead requirements gathering and discovery workshops with business SMEs, translating business needs into clear, structured and actionable requirements.
- Document current-state and future-state processes, identify gaps and translate findings into tangible business and system requirements.
- Support project planning, timelines, deliverables and resource requirements
- Track project activities, milestones and KPIs, providing clear updates to stakeholders
- Identify project risks and issues and support the development of practical mitigation strategies
- Prepare and maintain accurate project documentation and reporting
- Work collaboratively across teams to keep stakeholders aligned on project objectives, progress and outcomes

What You’ll Bring

- 3-5 years' experience working as a Business Analyst - essential
- Demonstrated experience working within projects and project delivery environments - essential




- Strong analytical and problem-solving capability
- Excellent written and verbal communication skills
- The ability to take complex technical or IT information and make it simple, practical and easy for non-technical stakeholders to understand
- Demonstrated experience documenting business requirements, process flows, user stories, acceptance criteria and functional/non-functional requirements.
- Ability to work independently, take ownership of assigned workstreams and produce high-quality project artefacts with minimal direction.
- Confidence working with a variety of stakeholders across both business and technology teams
- Strong attention to detail, particularly across documentation and reporting
- Ability to juggle competing priorities and work effectively in a quick-paced setting
- Experience supporting business transformation, technology implementation or system/process change initiatives will be highly regarded.
- Experience in wholesale, distribution or supply chain environments would be an advantage.

Why Join Metcash

We're proud to offer a workplace that supports your wellbeing, growth and success:

- Extra Leave: Enjoy a 5th week of annual leave, 2 wellbeing days and 1 volunteer day annually
- Growth opportunities: Access learning, development and career progression opportunities
- Parental Leave: 12 weeks of gender-neutral paid parental leave for primary carers
- Inclusive Culture: Proud Bronze Employer for LGBTQ Inclusion
- Wellbeing: Gold accreditation by Mental Health Australia
- Flexibility: FlexReady accredited workplace
- Team Member Benefits: Exclusive discounts through the Our Local app

📌 Business Analyst (Australia)
🏢 Metcash
📍 Australia