Job description
Agency Department of Education and Training Work unit Assurance and Improvement

Job title Compliance Advisor Designation Administrative Officer 6

Job type Full time Duration Ongoing

Salary $102,505 - $114,282 Location Darwin

Position number 41272 RTF 361416 Closing 26/11/2026

Contact Officer Melissa Russell, Senior Resolution Manager on 08 8999 5632 or [email protected]

About the agency https://education.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=361416

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Primary objective
Compliance Officers are responsible for working with and applying measures for parents, guardians and independent students who are
involved in complaints about the educational provision of compulsory school-age children as outlined in the Education Act 2015 (NT) with
the aim of resolving complaints and supporting engagement in education and training.
Context statement
The position is located within the Resolution Unit, which is responsible for working with stakeholders to monitor and maintain compliance
with education policy, guidelines and legislation.
Key duties and responsibilities
1.



Apply relevant legislation, policies and procedures in relation to complaints and referrals, including matters referred by external entities.
2. Analyse enrolment and attendance data and other information, prepare and document evidence, coordinate briefs and other material

as required for submission to internal and external entities.
3. Accountable for the efficient and effective monitoring of complaints and referrals across urban and remote settings in the Northern

Territory.
4. Work collaboratively with stakeholders to ensure efficient and effective engagement on service delivery and reporting.
5. Maintain a high level of data and record keeping to inform evidence-based analysis.
Selection criteria
Essential
1. Demonstrated ability to work in a complaint -based legislative workplace including interpreting legislation, conducting research and

complex case management.
2. Demonstrated high level written and oral communication skills with the ability to tailor communication to suit the audience and apply

conflict resolution skills in situations that may be challenging and/or culturally sensitive.
3. Working knowledge of relevant NT and Commonwealth legislation including but not limited to the Education Act 2015 (NT), the Care

and Protection of Children Act, NT Criminal Code and the Youth Justice Act 2005.
4. Experience contributing to the development of plans, strategies, and team goals, and
5. Ability to engage with internal and external stakeholders sometimes at short notice.
Desirable
1. Successful experience in regulatory or legislation-based work.
Further information
The occupant of this position must have a Working with Children Clearance (Ochre Card) and drivers’ licence.

📌 Compliance Advisor (Darwin)
🏢 Department of Education and Training
📍 Darwin