Customer Service Representative (Noosaville)

Customer Service Representative (Noosaville)

14 Nov
|
BoardRoom Australia
|
Noosaville

14 Nov

BoardRoom Australia

Noosaville

§ 1st POC Reception Service Representative

§ 1st POC Phone Answering and Follow up

§ Align with and update Noosa Boardroom procedural SOPs

§ UndertakeNoosa Boardroom Serviced Offices Reception duties

§ Undertake Reception Services Sales and Information Release

§ Follow up Initial Sales Opportunities, Agreements/Invoices for standard Boardroom Services

§ Deliver Customer Service Excellence, Customer Feedback Surveys and Complaints Management

§ Update Boardroom Central Records Management System and Client Data Base Maintenance

§ Undertake Supplier Liaison and Quality Assurance Outputs

§ Appraise and Determine any Customer Service Solutions

§ Update detailed Reports in Excel, Word and Power Point Preparation as required

§ Co-Ord Xero Journal/Invoice entries as required

§ Deliver Boardroom Client Contracts, Agreements and Associated Documentation

§ Undertake Any other Tasks as Directed by Management

Pay: $35.00 per hour

Expected hours: 19.5 per week

Work Location: In person

📌 Customer Service Representative (Noosaville)
🏢 BoardRoom Australia
📍 Noosaville

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