About the Role
As a Bartender or F&B; (Bar) Team Leader, you will play a key role in creating memorable guest experiences through outstanding beverage service, product knowledge, and genuine hospitality.

You will be responsible for preparing and serving a wide range of beverages, maintaining operational excellence, supporting inventory management, and ensuring the highest standards of service and presentation are consistently achieved.

Team Leaders will also provide hands-on leadership during service periods, coach and develop team members, oversee daily operations, and support the management team in achieving business objectives.

Key ResponsibilitiesBeverage & Guest Service

- Prepare and serve cocktails, wines, spirits, beers, and non-alcoholic beverages to brand standards.
- Deliver exceptional, professional, and engaging guest service at all times.
- Confidently recommend beverages, food pairings, and premium products to maximise the guest experience.
- Handle guest enquiries, requests, and feedback in a professional and efficient manner.
- Maintain thorough knowledge of beverage menus, promotions, and venue offerings.
- Perform opening and closing procedures and maintain outlet presentation standards.

Description

About the Role
As a Bartender or F&B; (Bar) Team Leader, you will play a key role in creating memorable guest experiences through outstanding beverage service, product knowledge, and genuine hospitality.

You will be responsible for preparing and serving a wide range of beverages, maintaining operational excellence, supporting inventory management,



and ensuring the highest standards of service and presentation are consistently achieved.

Team Leaders will also provide hands-on leadership during service periods, coach and develop team members, oversee daily operations, and support the management team in achieving business objectives.

Key ResponsibilitiesBeverage & Guest Service

- Prepare and serve cocktails, wines, spirits, beers, and non-alcoholic beverages to brand standards.
- Deliver exceptional, skilled, and engaging guest service at all times.
- Confidently recommend beverages, food pairings, and premium products to maximise the guest experience.
- Handle guest enquiries, requests, and feedback in a professional and efficient manner.
- Maintain thorough knowledge of beverage menus, promotions, and venue offerings.
- Perform opening and closing procedures and maintain outlet presentation standards.

Operations & Inventory

- Maintain beverage par levels and ensure stock is stored correctly.
- Assist with stock ordering, stock control, and inventory processes.
- Minimise wastage, breakages, and unnecessary costs through effective stock management.
- Support monthly and annual stocktakes and inventory audits.
- Ensure operational equipment and supplies are maintained and available.





Leadership & Team Development (Team Leader Responsibilities)

- Lead by example during service periods and support a positive team culture.
- Supervise daily outlet operations and ensure service standards are consistently achieved.
- Allocate duties, monitor performance, and coach team members.
- Conduct team briefings and support ongoing training and development.
- Assist with onboarding new employees and maintaining compliance standards.
- Support rostering, workforce planning, and departmental administration.
- Act as a key point of contact for guest feedback, service recovery, and operational decision-making in the absence of management.

Compliance & Financial Accountability

- Ensure compliance with Responsible Service of Alcohol (RSA) requirements.
- Complete cashiering functions accurately, including balancing accounts, discounts, voids, and complimentary transactions.
- Support labour, beverage cost, and revenue targets.
- Maintain high standards of hygiene, workplace health and safety, and hotel policies.

Qualifications

About You

You are passionate about hospitality and enjoy creating memorable experiences for guests. You thrive in a dynamic team environment and take pride in delivering service excellence.
We're Looking For

- Previous experience in a cocktail bar, premium hospitality venue, restaurant, hotel, or similar environment.
- Strong beverage, wine, cocktail, and service knowledge.
- Current Victorian RSA Certificate.
- Exceptional communication and interpersonal skills.

📌 Bartender & F&B (Bar) Team Leader (Australia)
🏢 Hyatt Hotels
📍 Australia