Administration Officer | Student Management
TAFE Queensland, Gold Coast Region

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.

By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.

This is a temporary, full time opportunity until 25 June 2027 with the possibility of extension, based at the Robina Campus. This position reports to the Team Leader, Student Management.

As an Administration Officer you will coordinate and undertake activities within the Student Management to support the faculty or work unit. You will be involved in providing essential administrative support that contributes to a positive client experience and meaningful student journey with TAFE Queensland, Gold Coast Region.

Key Responsibilities

Contribute to effective and efficient administrative systems, practices and processes to ensure continuity of a quality service to all clients.
Develop strategies and participate in audits to ensure quality of client management functions such as student records.
Provide a range of administrative services utilising various software packages including word processing, spread sheeting, access databases, Federal Government databases, timetabling software, student administration systems and learning management systems.
Carry out tasks of a financial nature including the investigation of student accounts/payment plans/sponsorships.




Actively participate in administrative reviews and work practice improvements.
Provide supervision and direction to administrative staff within the work area.
Undertake research and development on matters relating to business functions.
Ensure day to day activities align with business operations.
Contribute to improvement in business processes and practices.
Contribute to the success of transformation and cultural change through promoting and modelling the established values of Showing Initiative, Working Together, Focusing on our Customer and Taking Responsibility.

How You Will Be Assessed

Demonstrated ability to coordinate and prioritise the delivery of an effective administrative service in an environment of strict and competing deadlines with a focus on quality client service.
Well-developed communication and interpersonal skills including the ability to effectively liaise, consult and negotiate with a broad range of clients and work both independently and within a team.
Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
Well-developed knowledge of and skill in the utilisation of a variety of software packages and of computerised management information systems.
Basic understanding of human resource management issues including occupational health and safety, equal employment opportunity and anti-discrimination as applied in a working environment.

Mandatory Qualifications/Requirements

This position does not have any mandatory qualifications or requirements. However, demonstrated experience in a similar position will be highly regarded.

How to Apply

Click the 'Apply' button to submit your application via the TAFE Queensland Recruitment Portal. Please include a detailed resume and a cover letter no longer than two pages outlining your relevant skills and experience in response to the position's key capabilities.

Closing Date: 4:00 pm, Friday, 27 November 2026
Job Reference Number: TQ2026-1159
Job Contact: Jane Harris |Team Leader |[email protected] work is licensed under a Creative Commons Attribution 3.0 Australia License.

📌 Administration Officer (Gold Coast)
🏢 Tafe Queensland
📍 Gold Coast