WE'RE HIRING! – JOIN OUR ENERGETIC TEAM!Part-Time / Casual Post Office Counter Assistant

Location: Australia
Pay: From $36.11 per hour (Casual) or $28.89 per hour (Permanent Part-Time), subject to applicable award rates, classification and age.
Hours: Approximately 15 hours per week initially, with opportunities for additional hours based on performance and business requirements.

Love Retail? Enjoy Sales? Naturally Great with People?

We're looking for an enthusiastic, confident and sales-driven individual to join our friendly and growing Australia Post outlet!

This is more than just a counter job. We're looking for someone who genuinely enjoys interacting with customers, spotting sales opportunities and creating a positive shopping experience.

If you're naturally outgoing, confident approaching customers, enjoy recommending products and have a genuine passion for retail, we'd love to hear from you!

What You'll Be Doing

- Delivering outstanding customer service and creating a welcoming experience for every customer.
- Actively engaging with customers and identifying opportunities to recommend additional products.
- Promoting and selling retail merchandise, including gifts, greeting cards, prepaid packaging, collectables and other products.
- Confidently operating touchscreen POS systems and processing cash, EFTPOS and postal transactions.
- Handling parcels and postal services accurately and efficiently.
- Maintaining attractive and well-organised retail displays.
- Taking initiative to maximise sales opportunities rather than simply waiting for customers to make enquiries.
- Working collaboratively with the team to achieve sales and business goals.





Who We're Looking For

We want someone who brings enthusiasm, confidence and a positive attitude to work every day.

Our ideal candidate will be:

- Naturally outgoing, friendly and confident when interacting with people.
- Sales-oriented and genuinely enjoys recommending products to customers.
- Proactive and comfortable initiating conversations with customers.
- Confident in retail environments and experienced in using touchscreen POS systems.
- Comfortable upselling and cross-selling without being pushy.
- Motivated by sales targets and achieving results.
- Quick to learn, adaptable and able to multitask during busy periods.
- Reliable, punctual and committed to delivering excellent customer service.
- A positive team player who can also work independently.

Previous Experience & Requirements

- Minimum 2 years' retail experience, preferably with proven sales and cash-handling experience.
- Previous experience operating touchscreen POS systems is essential.
- Strong communication and customer engagement skills.
- Demonstrated confidence in recommending products and generating sales.
- Availability for regular weekday shifts between 9 am and 5 pm.
- Flexibility to work occasional Saturday mornings (9 am–12 pm).




- Reliable own transport to attend scheduled shifts with valid Driving License.
- Australian working rights.
- Willingness to undergo an Australian Police Check if successful.

What We Offer

- Competitive hourly rates and employment entitlements.
- A friendly, supportive and energetic working workplace.
- Comprehensive on-the-job training in Australia Post services and systems.
- Opportunities to develop retail sales and customer service skills.
- Potential for additional working hours based on performance and business requirements.
- Opportunities for professional development and growth.

Working Hours

Approximately 15 hours per week initially, with the possibility of additional hours as the business grows.

Our outlet operates Monday to Friday, 9 am–5 pm, with occasional Saturday mornings.

Ready to Join Us?

If you're someone who loves retail, enjoys talking to people and has the confidence to turn everyday customer interactions into great sales opportunities, we would love to hear from you!

When applying, please tell us about your previous retail experience, your confidence using touchscreen POS systems, your sales experience and your weekday availability.

We're looking for someone who doesn't just wait for customers to buy, but genuinely enjoys helping them discover products they might love!

Job Types: Part-time, Permanent, Casual

Pay: $36.11 per hour

Benefits:

- Professional development assistance

Experience:

- Retail sales: 4 years (Required)

Licence/Certification:

- Driving License (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person

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