Job Type
Full-time
Location
Perth
Published on
10 November 2026
Do you have RTO admin experience? We’d love to hear from you!
We’re currently looking for a full time Student Services Officer to join our dynamic WA team.
Immediate start available.
Location: Osborne Park, Western Australia
A day in the life
Your kind nature and clear speaking voice will shine through when calling people who have sent enquiries about our courses. Establishing relationships over the phone, you will get the chance to interact with potential students in person – leveraging your natural confidence to host weekly information sessions (presenting to individuals and groups of 10+).
You would be supporting the Student Services team with data entry, resulting and issuance of awards, enrolling students into courses, conducting LLN (language, literacy, and numeracy) and PTR (Pre-Training Review) with potential students face-to-face, to determine the student’s suitability for the qualification. You will perform other ad-hoc administration duties, which include but are not limited to contacting potential and current students, organising travel arrangements, office purchasing and restock, mail coordination, reception and electronic filing.
Must-haves
- Enthusiastic and professional phone manner
- Confident speaking and presenting skills
- Excellent interpersonal, communication and organisational skills
- Accuracy and attention to detail
- High level of computer literacy, and advanced MS suite skills
- Experience with enrolments and/or student engagement
- Familiar with registered training organisation (RTO) or vocational education and training (VET) environment
- Knowledge of VETtrak student management software: https://www.vettrak.com.au/
Bonus points
- Previous experience working in an RTO workplace
- Previous experience with the student management system, VETtrak and VTdocs
- Experience in Sales (solution based)
- Health or science related background desirable but not essential
Benefits
- Free onsite parking
- Paid birthday leave
- Uniforms supplied
A little about us
Health | Science | Education
LTT Group Pty Ltd is an award-winning registered training organisation (RTO), providing vocational education and training (VET) to workplaces as well as students at our training centres throughout Australia. In conjunction with Labtech Training Victoria Pty Ltd, we offer nationally recognised qualifications in laboratory operations and pathology collection.
How to apply
Don’t hesitate to get in touch on free call 1300 588 588 or
[email protected] if you have any questions about the role – and don’t forget to check out our reviews on Facebook if you’d like to hear from our students directly!
📌 Student Services Officer WA (Perth)
🏢 LTT Group
📍 Perth