Job Description
Temp to Perm Opportunity
- Smithfield /n Your new company /n This established organisation operates within the wholesale and distribution sector and has a strong presence in the Australian market. Based in Western Sydney, they offer a busy, collaborative setting and are looking to add an experienced customer service professional to their team. Your new role /n As Customer Service Officer, you will be the first point of contact for customers and play an important role in delivering a professional and efficient service. Working closely with the sales, warehouse and shipping teams, you will manage customer enquiries, process orders and coordinate deliveries. /n /n
- Responding to incoming customer calls and enquiries /n
- Entering and processing customer orders /n
- Providing product information and resolving customer issues /n
- Coordinating and booking outbound deliveries /n
- Managing open orders and backorders /n
- Processing credit card payments and credit applications /n
- Maintaining customer records and special pricing information /n
- Making outbound product promotion calls /n
- Supporting the sales, warehouse and shipping teams /n
- Using SAP Business One and Warehouse Management Systems /n /n

What you'll need
to succeed /n /n /n
- SAP B1 (Business One)



is essential /n
- Previous customer service experience /n
- Strong order processing experience /n
- Strong communication and interpersonal skills /n
- Excellent attention to detail and organisational ability /n
- A professional and customer-focused approach /n
- The ability to learn quickly and work effectively in a fast-paced environment /n
- A proactive, team-oriented attitude /n
- Confidence using Microsoft Office, particularly Excel /n /n What you'll get in return /n /n /n
- A temporary to permanent opportunity /n
- A supportive and collaborative team environment /n
- The opportunity to join an established and growing business /n
- Ongoing personal and professional development /n
- A varied customer service role with exposure across sales, warehousing and logistics /n
- The chance to make a valued contribution to the wider organisation /n /n What you need to do now /n /nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]/n /nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career./n /n#3028362/n

📌 Customer Service (Sydney)
🏢 Hays
📍 Sydney