Roselands Dental Practice is looking for a highly experienced Dental Assistant with strong dental reception experience to join our friendly, close-knit team in a permanent part time or full time position, working 3-5 days per week.

We are a small, family-owned dental practice with just two treatment rooms, located in Roselands Shopping Centre. We're not a corporate clinic, and we pride ourselves on having a supportive, happy team where everyone works together.

This is a dual role combining dental reception and chairside assisting, so proven experience in BOTH areas is essential. Strong Dental4Windows (D4W) knowledge is also a must.

We're looking for someone who can bring their skills, knowledge and initiative to our practice, contribute ideas, support their colleagues and help us continually improve the way we operate.

The ideal candidate will be confident, highly organised, an excellent communicator and someone who genuinely enjoys being part of a team.

About the Role

This is a varied, permanent position working 3-5 days per week, combining dental reception and chairside assisting.

The balance between reception and clinical duties will depend on the practice's needs and the successful candidate's experience.

Reception Responsibilities

- Deliver exceptional patient service, both in person and over the phone
- Confidently manage incoming calls, patient enquiries and appointment bookings
- Manage appointment schedules efficiently and proactively
- Process payments, manage patient accounts and coordinate treatment bookings
- Manage recalls, patient follow-ups and laboratory cases
- Use Dental4Windows (D4W) confidently across daily reception tasks
- Use initiative to identify and improve reception processes and daily workflows
- Help ensure the practice runs smoothly and efficiently

Dental Assisting Responsibilities





- Provide experienced chairside assistance across general and specialised dental treatments
- Maintain excellent infection control and sterilisation standards
- Prepare surgeries and support dentists throughout procedures
- Assist with the organisation and smooth running of clinical operations
- Manage dental stock levels, inventory and ordering of clinical supplies
- Monitor stock usage, anticipate supply needs and ensure essential materials are always available
- Liaise regularly with the Practice Manager and management regarding stock, ordering, clinical operations and opportunities for improvement
- Support and guide other team members where needed

About You

We are looking for someone who meets ALL of the following essential requirements:

- Minimum 3 years' experience as a Dental Assistant in Australian dental practices, ideally more
- Proven dental reception experience, including managing appointments, patient enquiries, payments and daily reception operations
- Strong working knowledge of Dental4Windows (D4W) - essential
- Confidence and experience working across both reception and chairside assisting
- Excellent telephone manner and outstanding customer service skills
- Excellent spoken and written English, with clear and professional communication
- Strong organisational skills and the ability to multitask
- Confidence working independently and making decisions
- A proactive attitude,



with the ability to anticipate what needs doing without being asked
- A positive, friendly personality and a genuine team-first approach
- A high level of professionalism, reliability and attention to detail

Please note: This position requires previous experience in BOTH dental reception and dental assisting, as well as D4W proficiency. It is not suitable for candidates with experience in only one of these areas.

Highly Regarded

- Experience with implants, orthodontics and Invisalign
- Treatment coordination experience
- Previous senior Dental Assistant or team leadership experience
- Experience improving practice workflows and procedures

Why Join Us?

- Small, family owned practice, not a corporate workplace
- Friendly, welcoming team with just two treatment rooms
- A workplace where teamwork, communication and initiative are genuinely valued
- Modern, well-equipped facilities
- A varied position combining clinical and reception responsibilities
- Convenient location in Roselands Shopping Centre with free parking
- Permanent part time or full time employment, 3-5 days per week
- Long-term stability and opportunities to grow with the practice
- The chance to make a real contribution to the practice and help shape how we work

We're a small team, so finding the right person is important to us.

We want someone who takes pride in their work, enjoys supporting their colleagues and has the confidence and experience to contribute beyond their everyday responsibilities.

If you're an experienced Dental Assistant who is equally confident managing a busy dental reception, has strong D4W skills and is looking for a stable, long-term position in a supportive practice, we'd love to hear from you.

Pay: $35.00 – $42.00 per hour

Expected hours: 22.0 – 40.0 per week

Work Location: In person

📌 Senior Dental Assistant / Dental Receptionist -Permanent Part Time or Full Time (3-5 Days) (Roselands)
🏢 Roselands Dental Practice
📍 Roselands