Customer Service & Administration Assistant
Pigmentum French Polishers | Sydney, NSW | Casual
$35 per hour (including casual loading) + superannuation

Pigmentum French Polishers provides surface restoration and repair services across Sydney. We’re looking for a friendly, organised person to help our office team with customer enquiries, service orders, bookings and payment follow-ups. You’ll receive training on our systems and work under the guidance of our operations team.

What you’ll do

- Answer customer enquiries by phone and email, and refer technical questions to the relevant team member.
- Take service orders and record job details, including the site address, contact person and work requested.
- Confirm approved bookings, send appointment details and update clients when schedules change.
- Send standard reminders for outstanding invoices,



request remittance advice and record client responses.
- Keep customer records, spreadsheets and job documentation up to date.

What you’ll bring

- Strong verbal and written communication skills in English.
- A skilled and helpful approach to customer service.
- Good computer skills, including Microsoft Outlook, Word and Excel.
- Attention to detail and the ability to follow procedures and manage routine tasks.
- Previous customer service or office administration experience is desirable.

[email protected]

Pay: From $35.00 per hour

Expected hours: No more than 40.0 per week

Work Location: In person

📌 Customer Service/Administration Assistant (Ultimo)
🏢 Pigmentum French Polishers pty
📍 Ultimo