Love connecting with people? Help others discover a lifestyle they'll love.

At Living Gems, we're about much more than beautiful homes. We create vibrant over-50s lifestyle resorts with more opportunities to connect and an incredible range of recreational and social facilities right on your doorstep.

We're looking for a warm, enthusiastic and genuinely caring Client Relations Specialist who understands that finding the right home is about more than bricks and mortar. It's about helping people discover a lifestyle they'll love.

If you're a natural people-person who enjoys meaningful conversations and building relationships, we'd love to meet you.

About The Role

As a Client Relations Specialist, you'll be one of the first friendly voices our future homeowners hear.

You'll connect with people who have expressed an interest in Living Gems, understand what matters to them and introduce them to the lifestyle our resorts have to offer.

You'll answer questions, arrange resort tours and help prospective homeowners feel informed and excited about taking the next step.

What you'll be doing:

- Connecting with prospective homeowners and understanding their needs, interests and aspirations.
- Sharing the Living Gems lifestyle, from beautifully designed villas to outstanding recreational facilities and welcoming communities.
- Arranging resort tours and appointments with our sales teams.
- Responding to calls, emails and live chats with warmth and professionalism.
- Following up with prospective homeowners and supporting them throughout their journey.
- Maintaining accurate client information in our CRM.
- Working with colleagues to deliver a welcoming, seamless experience.





About you

We're looking for the right personality as much as the right experience.

You're warm, approachable and genuinely interested in people. You love a good conversation, you're a excellent listener and you naturally make others feel comfortable.

You understand that moving home is a big decision, particularly when it's about embracing a different way of life. You have the patience to listen, the confidence to guide and the enthusiasm to help people see what's possible.

You're proactive, organised and happy to roll up your sleeves as part of a team.

What you'll bring:

- Experience in customer service, client relations or a similar people-focused role.
- Friendly, confident communication skills and the ability to connect with people from all walks of life.
- Strong listening skills and a genuine interest in people's needs.
- A positive, can-do attitude and plenty of initiative.
- Excellent organisation, attention to detail and follow-through.
- The ability to work independently and as part of a team.
- Confidence using technology and CRM systems.
- An appreciation for the lifestyle and community Living Gems offers.

Experience matters, but so does who you are. We're looking for someone who brings warmth, energy and sincerity to every interaction.





Why you'll love working with us

We're a family-owned Australian business with a friendly, down-to-earth culture where people support one another and take pride in what they do.

Here's what you can look forward to:

- A competitive salary package.
- Ongoing training and career growth opportunities.
- A welcoming, collaborative team that values fresh ideas.
- Fun in-office get-togethers, team lunches, special celebrations and our annual Christmas party.
- Being part of a growing, proudly Australian business.
- Helping people make one of the most exciting lifestyle decisions of their lives.

Who we are

For more than 40 years, Living Gems has been creating exceptional over-50s lifestyle communities. Family-owned and proudly independent, we're continuing to grow, with exciting new resorts underway across Queensland.

Our thoughtfully designed villas offer comfort, quality and low-maintenance living, but it's what lies beyond the front door that really sets Living Gems apart.

Resort-style pools, fitness facilities, sporting activities, entertainment, creative spaces and welcoming communities give homeowners the freedom to enjoy more of what they love, right on their doorstep.

Beautiful homes are just the beginning. It's the lifestyle that makes Living Gems special.

How to apply

If you love people, believe a great conversation can make all the difference and want to help others discover a lifestyle they'll love, we'd love to hear from you.

Send us your resume and cover letter, and tell us why you'd be a great fit for the Living Gems team.

📌 Client Relations Specialist (Bundall)
🏢 Living Gems
📍 Bundall